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Hibbett

Assistant Manager

Hibbett, New Orleans, Louisiana, United States, 70123

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Assistant Manager

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Hibbett

Position located in New Orleans, LA.

Hourly pay: $10.00 - $13.50

Summary The Assistant Manager assists and consults the Store Manager regarding overall operations and administrative duties, including determining methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department and upholds policies, procedures and standards listed in the visual manual. They are passionate about providing outstanding customer service and promoting merchandise in stores, assume supervisory control in the Store Manager’s absence, and are trained in Store Manager Responsibilities.

Essential Duties and Responsibilities

Assist the Store Manager in controlling the assets of Hibbett I City Gear

Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.

Assumes responsibility of the entire store in the absence of the Store Manager.

Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.

Assist the Store Manager in overall personnel recruiting, training, and evaluation.

Provides knowledge and guidance to employees and customers in all departments when necessary.

Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.

Direct staff to ensure each department’s responsibilities and standards are completed.

Keeps the Store Manager informed about inventory movement and customer trends.

Assures quality customer service is maintained.

Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities.

Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.

Promote and sell services and merchandise provided by Hibbett I City Gear

Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.

Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities Supervises employees in the absence of the Store Manager, carrying out responsibilities in accordance with policies and applicable laws.

Qualifications

Experience working in a retail environment, preferably in footwear and athletic apparel.

1-3 years of customer service experience.

Excellent interpersonal and communication skills.

Ability to work in a fast-paced environment.

Ability to assist in managing a team and keep up with overall goals and profits.

Is a self-starter, has initiative to take on important tasks without being asked.

Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.

Is a team-player, passionate about outstanding customer service and selling merchandise.

Employment Information Seniority level: Mid-Senior

Employment type: Full-time

Job function: Other; Industries: Retail

Reports to: Store Manager

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