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Intercontinental Exchange (ICE)

MSP Cash Support Lead & Client Escalation Expert

Intercontinental Exchange (ICE), Jacksonville, Florida, United States, 32290

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A leading financial services company in Jacksonville, Florida, is searching for a Client Support Specialist II to provide advanced support on MSP products. The role involves resolving complex issues, training support specialists, and collaborating across departments. Ideal candidates will have over 5 years of experience in product support and strong knowledge of mortgage servicing. Effective communication and problem-solving skills are essential. This position will participate in an on-call support rotation and offers a dynamic work environment. #J-18808-Ljbffr