ABM Industries
Overview
The Lead/Foreperson oversees and directs staff to ensure all functions are carried out in a productive and timely manner. Lead/Supervise a team of 8 valet staff and 29 parking attendants. Assume day‑to‑day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost‑effective manner.
Pay Pay: $21.00 - $22.00 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline.pdf) | (Programa de Beneficios de ABM) (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline%20(Spanish).pdf)
Responsibilities
Supervise a team of 8 valet staff and 29 parking attendants
Train, coach, and monitor employees on safety protocols and operational procedures
Conduct regular facility patrols to ensure safety and operational standards are met
Deliver exceptional customer service to visitors, tenants, and clients
Complete daily safety and maintenance inspections
Conduct a monthly parking rate survey to stay competitive
Accurately document and process damage claims as needed
Support and maintain garage cleanliness and presentation
Provide assistance to parking attendants with on‑the‑job challenges>
Assist customers with Pay‑on‑Foot (POF) transactions and inquiries
Multitask effectively and provide front office coverage when required
Cover vacation schedules for the swing shift supervisor; must be flexible with scheduling
Take initiative during peak hours by supporting exit flow, valet operations, or tandem parking
Communicate with Parking Team efficiently
Job Knowledge/Skills Required
Minimum of six (6) months of parking operations experience
Strong ability to think clearly, make sound decisions, and perform well under pressure
Excellent verbal and written communication skills
Professional demeanor, attitude, and appearance
Proficient in Microsoft Office applications, including Excel and Word
Ability to handle and resolve customer complaints in a courteous and effective manner
Familiarity with SKIDATA equipment and systems is highly preferred
Qualifications
Must be 18 years of age or older.
Must meet all requirements to receive approval for working in specific ATS environments (if applicable), ten‑year work history if available.
Preferred Qualifications
Customer Service Experience
One year of lead or Lead.supervisory experience
6 months plus parking operations experience
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer; veterans and candidates with military experience are encouraged to apply. Military Occupational Specialty Code: 12H, 91X, 88Z, BUC, LS, 1349, 0481, 3044, 3E6X1, 2R1X1, 2T3X7.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888‑328‑8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.
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Pay Pay: $21.00 - $22.00 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline.pdf) | (Programa de Beneficios de ABM) (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline%20(Spanish).pdf)
Responsibilities
Supervise a team of 8 valet staff and 29 parking attendants
Train, coach, and monitor employees on safety protocols and operational procedures
Conduct regular facility patrols to ensure safety and operational standards are met
Deliver exceptional customer service to visitors, tenants, and clients
Complete daily safety and maintenance inspections
Conduct a monthly parking rate survey to stay competitive
Accurately document and process damage claims as needed
Support and maintain garage cleanliness and presentation
Provide assistance to parking attendants with on‑the‑job challenges>
Assist customers with Pay‑on‑Foot (POF) transactions and inquiries
Multitask effectively and provide front office coverage when required
Cover vacation schedules for the swing shift supervisor; must be flexible with scheduling
Take initiative during peak hours by supporting exit flow, valet operations, or tandem parking
Communicate with Parking Team efficiently
Job Knowledge/Skills Required
Minimum of six (6) months of parking operations experience
Strong ability to think clearly, make sound decisions, and perform well under pressure
Excellent verbal and written communication skills
Professional demeanor, attitude, and appearance
Proficient in Microsoft Office applications, including Excel and Word
Ability to handle and resolve customer complaints in a courteous and effective manner
Familiarity with SKIDATA equipment and systems is highly preferred
Qualifications
Must be 18 years of age or older.
Must meet all requirements to receive approval for working in specific ATS environments (if applicable), ten‑year work history if available.
Preferred Qualifications
Customer Service Experience
One year of lead or Lead.supervisory experience
6 months plus parking operations experience
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer; veterans and candidates with military experience are encouraged to apply. Military Occupational Specialty Code: 12H, 91X, 88Z, BUC, LS, 1349, 0481, 3044, 3E6X1, 2R1X1, 2T3X7.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888‑328‑8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.
#J-18808-Ljbffr