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iCiDIGITAL, Inc.

Sr Project Manager, Adobe Experience Cloud

iCiDIGITAL, Inc., California, Missouri, United States, 65018

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Position Summary Blue Acorn iCi is looking for a

Senior Project Manager , with experience in

Adobe Experience Cloud , who will be responsible for quality, on‑budget, and on‑schedule delivery of technology solutions. Areas of responsibility include project schedule variance, project financials, project success, project scope variance, project team utilization, and consistent high level of client satisfaction. We are looking for someone who is professional, reliable, and pays attention to detail. Most importantly, we seek a team player with the ability to accomplish results as a team leader and as an individual contributor.

Essential Job Duties & Responsibilities

Manages day-to-day communications and expectations to ensure project success

Facilitates regular status meetings via phone, video chat, and in-person meeting; generates and presents weekly status reports

Collaborates with internal teams, third parties and client stakeholders to ensure activities are planned and executed in a timely manner in accordance with project schedule; creatively solves problems and brainstorms solutions; communicates difficult information timely and tactfully

Controls quality by reviewing deliverables prior to client presentation; enhances deliverables as needed; suggests process improvements when appropriate, ensures final acceptance

Manages risk, threats, opportunities, blockers and associated mitigation plans that could impact the success of the project; notifying internal and external stakeholders and escalating when appropriate

Understands what has been sold, what Blue Acorn iCi is responsible for delivering, and ensures the delivery of those commitments

Overall accountability for project gross margin and management of client budget

Manages change requests for all scope, schedule, or budget changes

Creates, maintains, and executes detailed project plans

Coordinates tasks assignment, monitors progress, and ensures proper task completion

Identifies resources needed and collaborates with Resource Management to ensure optimal project staffing

Ensures client’s business objectives and KPIs are captured, understood, and measurable

Clearly understand and communicate customer requirements and integration points in the context of the statement of work.

Oversee project delivery process with key contributors to help manage scope and prepare change requests, including tasks, deliverables, milestones, resources, and estimated costs.

Manage all day-to-day administrative activities of a given project from inception to closure.

Accurately forecast revenue, profitability, margins, bill rates and utilization across projects.

Maintain regular communication with both the customer and internal teams and constantly manage customer expectations.

Achieve customer satisfaction through successful delivery of defined project scope.

Compile customer requests and deployment issues, to provide a feedback channel into our core products.

Act as the central client point of contact throughout the life of the project

Capture and communicate experiences in formal post‑mortem, feeding lessons learned, best practices and resources back into the consulting practice

Qualifications

Bachelors degree in a business‑related field such as Business Administration, Management, Information Systems, Marketing

3+ years of experience in a project management role in the technology space

Project management (including risk, issue, dependency, process, and milestone management)

Demonstrated leadership, relationship‑building, teamwork, and collaboration skills

Cross‑functional team and people management

Budget and financial management including profit/loss, billing, and earned value management

Experience managing client and other third‑party relationships

Ability to manage and prioritize multiple projects

Ability to translate between technical and non‑technical people

Ability to identify innovative ways to implement projects within established timeframes

Strong communication skills (written, verbal, presentation)

Coaching, mentoring, conflict resolution, and negotiation abilities

Preferred Skills & Technology

Experience with Adobe applications, Adobe Cloud Products, and/or Adobe Experience Manager (or other CMS)

Experience working at a professional services company such as an agency or consulting firm is preferred

Experience managing complex web development projects

Experience working in the eCommerce industry

PMP certification is a plus

Experience with JIRA and/or Mavenlink

About Blue Acorn iCi Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end‑to‑end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large‑scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us? Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross‑disciplinary teams, and grow your skills in a high‑impact, high‑growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak

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