Business Service Center Receptionist
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.
Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every rolefrom Guest Services to Finance, Culinary to IToffers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, is a daily focus for us.
What We Offer:
- Competitive health & wellness benefits
- 401(k) & company match
- Paid Sick Days, Vacation, and Holidays
- Paid Bereavement
- Pet Insurance and Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
The Business Service Center Receptionist provides outstanding professional and courteous service to all visitors and team members. Assists Directors with office administration, correspondence, projects, and reports. Provides information and assistance to managers and employees of all departments. This position reports directly to the BSC Office Manager.
Who You Are:
A relationship builder with a dynamic approach to developing connections
A continually curious forward thinker who loves to find creative solutions
Comfortable with taking the lead in a variety of settings
Collaborator who excels in an exciting, ever-evolving environment
What You'll Do:
Welcomes all visitors and team members to the Business Service Center
Troubleshoots problems and provides guidance to all team members on facility related matters
Assists visitors with parking resources, door access and identification
Performs all aspects of the position with the safety of visitors and team members in mind
Professionally answers all incoming Business Service Center phone calls and timely directs calls to the proper recipient
Types and distributes correspondence including but not limited to; announcement emails, pre-shift communications and monthly events calendars
Receives and distributes packages and mail
Assists Office Manager with the scheduling of meeting rooms and coordination of A/V and food & beverage for meetings
Assists Office Manager with the ordering of office supplies
Assumes a variety of other projects as approved by the Office Manager
Maintains regular attendance in conformance with standards
Required to attend all training sessions and meetings
Your Experience Includes:
HS Diploma or GED equivalent required
1-2 years of customer facing experience
Office Administrative experience preferred
Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.