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Regard

Medical Director – Enablement, Education, and Outcomes

Regard, New York, New York, us, 10261

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We're seeking a Medical Director to accelerate adoption and support growth across our customers and prospective partners. Reporting directly to the Chief Medical Officer, you will lead compelling clinical demonstrations, assess client readiness, shape optimal workflows, and educate users on evidence-based outcomes and value. You'll partner closely with Sales, Customer Success, and Provider Success teams to translate clinical insight into effective go-to-market strategies and sustained customer success.

About Regard Our mission is to bring world-class healthcare to everyone. Regard is an AI-powered Proactive Documentation platform that advances how care is delivered by reviewing all patient data in the EHR to recommend diagnoses and surface clinical evidence. Regard drafts a note even before the physician sees the patient, enabling an approach that gets documentation right at the point of care - we call it Proactive Documentation. This improves quality of care, reduces physician burden, and improves hospital finances. We are excited by challenges, mission-oriented work, and meaningful relationships. We work closely with some of the top health systems in the country and are leading the change that healthcare - one of the largest and most inefficient industries in the world - needs. We want you to join us.

Responsibilities

Lead engaging live and virtual demos that translate Regard's clinical value into clear, outcomes-focused narratives for executives, physicians, and CDI teams

Develop a deep understanding of each client’s challenges and provide tactical strategies and solutions to drive successful adoption and sustained results

Evaluate clinical readiness through discovery calls, pre–go-live assessments, and workflow shadowing; collaborate with the User Educator to deliver tailored workflow recommendations

Serve as a trusted physician peer to client leaders, strengthening relationships and providing practical consultation on change management and adoption

Travel to clients to support with assessment, education, and engagement

Analyze customer data and feedback to articulate outcomes and ROI; translate insights into concise summaries, slide decks, and evidence-based one-pagers

Share lessons learned and best practices across accounts to de-risk implementations and accelerate value realization

Minimum Qualifications

MD or DO degree with active, unrestricted medical license; board-certified in Internal Medicine, Family Medicine, Hospital Medicine, Emergency Medicine, or a related specialty

5+ years of clinical practice,including significant inpatient experience, with direct EHR documentation

Strong working knowledge of Epic or Cerner, with familiarity in CDI metrics such as SOI/ROM, CMI, HCC/RAF, and CC/MCC

Exceptional communication and presentation skills: able to lead live and virtual demos, facilitate small-group trainings, and create clear enablement materials (talk tracks, FAQs, workflow checklists).

Data-literate with the ability to review basic outcomes/ROI analyses and translate insights into succinct summaries and slides for customers

Willingness to travel 50% for on-site demos, trainings, workflow shadowing, and go-lives

Preferred Qualifications

Background in hospital leadership, quality improvement, or CDI

Involvement in sales, customer-facing roles, or simulation training

Skilled as a physician builder

Experience lecturing or presenting at conferences

Familiarity with Regard as a user or champion

Hybrid Work | Location | Work Authorization

For this role, Regard is currently only considering candidates who are authorized to work in the US without visa sponsorship, and are within the Los Angeles, San Francisco, or New York City metro areas

Our expectation for this role is to be in the office 2 days per week. We may request more frequent in‑office work during the onboarding period

We will provide relocation assistance to anyone who does not already reside in the LA, SF, or NYC metro area

We prefer hiring people within commuting distance of our offices because we value getting together in person regularly

While this role is listed as hybrid, we are open to considering exceptional remote candidates who are based within approximately 50 miles of a major airport

For those who enjoy working from our LA or Manhattan offices on a more regular basis, we offer catered lunches and other fun perks

Additionally, hybrid employees have the flexibility to work from locations outside of their home office from up to 6 weeks per year

Comp | Perks | Benefits

Eligible for equity

99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription

18 PTO days/yr + 1 week holiday break

Annual $750 learning & development stipend

Company-sponsored team retreat + social events

A sabbatical program

$200,000 - $250,000 a year

At Regard, we carefully consider a wide range of factors when determining compensation, including your skills, qualifications, location, and experience. We expect the base salary range for this position to be $200,000 to $250,000. This is subject to change and may be modified in the future. We encourage all interested candidates to apply.

Our goal at Regard is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. Regard is proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We celebrate diversity and are proud of our supportive, inclusive workplace.

All candidates must successfully complete a background check as part of the hiring process.

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