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ServiceNet

Direct Support Professional

ServiceNet, Holyoke, Massachusetts, us, 01040

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Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Direct Care Professional Department: Developmental Brain Injury Services Location: Monson, MA Shifts: 1st, 2nd, & 3rd

Pay: $18-$20 per hour (Base on experience and certifications - See below)

ServiceNet is looking for amazing people who love helping others and making a difference! If you enjoy working with adults who have brain injuries and want to be part of a team that supports them in living happy, meaningful lives, this job is for you!

Key Responsibilities:

Help with Daily Activities: Assist with everyday tasks such as eating, dressing, and using special equipment.

Home Support: Cook meals, clean, do laundry, shop for groceries, and help keep the home cozy.

Transportation: Drive residents to appointments, events, and other activities.

Keep Records: Write daily notes and track important information.

Support Goals: Help residents achieve their personal goals.

Administer Medication: Give out medications once trained.

Stay Updated: Complete required training and certifications.

Teamwork: Work closely with your team and follow instructions from your manager.

What You Need:

No Educational Requirements: We will train you!

Driver’s License: Must have a valid license for at least 6 months and a good driving record.

Physical Ability: Be able to perform all the tasks needed and ensure the safety of residents.

Basic Computer Skills: Know how to use a computer.

Background Check Required.

Compensation Pay Range Requirements: $18/hr: For individuals without Medical Application Program (MAP) certification.

$20/hr: For individuals with an active MAP certification.

Base $18/hr + $2/hr MAP certification differential.

Employment Benefits:

Paid Vacation Leave (starting at two weeks minimum plus year-end rollover)

Paid Sick Leave (11 days plus year-end rollover)

Paid Holidays (11 holidays + 1 floating holiday)

Paid Personal Leave (3 days)

403(b) Retirement Plan (with 1-to-1 match up to 4% by ServiceNet after one year)

Health Insurance (85-90% paid by ServiceNet for individual plans)

Comprehensive Dental Insurance

Pre-tax Flexible Spending Accounts for Medical and Dependent Care Expenses

Life Insurance (100% paid by ServiceNet)

Long-term Disability Insurance (100% paid by ServiceNet)

Voluntary Supplemental Life Insurance

Employee Assistance Program

Discounted Auto and Homeowner’s Insurance

About ServiceNet: ServiceNet is a compassionate non‑profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join us and be the person who makes someone’s day better every day! By joining the ServiceNet team, you will make a direct impact on our residents’ lives. No experience required. We offer paid on‑the‑job training, a comprehensive benefits package, and opportunities for career development and advancement. Apply today and become part of our inclusive and caring community.

Learn more about ServiceNet https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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