Toast Tab, Inc.
A leading restaurant technology company in Boston is seeking a Senior Customer Care Manager to oversee customer care operations and enhance the customer journey. This role includes managing a team of managers, optimizing performance metrics, and engaging with cross-functional teams. Ideal candidates will have extensive operational experience, strong communication skills, and a passion for developing others in a high-growth environment. The annual salary range is $112,000–$179,000 USD, with a hybrid work model available.
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