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Northland Family Care

Quality Initiatives Specialist MA or LPN

Northland Family Care, Kansas City, Missouri, United States, 64101

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Primary Care | On-Site | Full-Time

Benefits:

401(k)

Health insurance

Paid time off

Vision insurance

Salary:

$20.00 – $28.00 per hour, based on licensure, experience, and qualifications

Job Description

We are seeking a detail-oriented

Quality Initiatives Specialist

to support quality improvement, population health, and value-based care initiatives within our primary care clinic. This on-site role focuses on care gap closure, preventive care coordination, patient outreach, and collaboration with payers and clinical staff to improve patient outcomes and quality performance.

This position is ideal for a

Medical Assistant (MA)

or

Licensed Practical Nurse (LPN)

with strong organizational skills and an interest in quality programs and proactive patient care.

Key Responsibilities

Communicate with insurance payers regarding quality programs and care gap initiatives

Review care gap lists, population health reports, and quality dashboards

Perform patient outreach to schedule office visits, annual wellness visits, preventive screenings, labs, imaging, and diagnostic tests

Collaborate with providers and clinical staff to close care gaps and improve quality outcomes

Support accurate documentation of quality measures within the electronic health record (EHR)

Track and maintain quality performance data and reports

Educate patients on preventive care, chronic disease management, and recommended screenings

Assist with payer audits, chart reviews, and quality data submissions

Maintain HIPAA compliance and patient confidentiality at all times

Required Qualifications

Certified Medical Assistant (MA) or Licensed Practical Nurse (LPN) – required

Experience in a primary care, family medicine, or outpatient clinic preferred

Experience with quality measures, care gap closure, HEDIS, Medicare Advantage, or population health strongly preferred

Strong communication, organizational, and follow-up skills

Comfortable with patient outreach and care coordination

Proficient with EHR systems and basic computer applications

Ability to manage multiple priorities with attention to detail

Work Schedule & Location

On-site position in a primary care clinic

Monday–Friday, daytime hours

No evenings or weekends

Compensation & Benefits

Hourly pay: $20.00 – $28.00, based on experience and licensure

Benefits package may include medical insurance, paid time off, and holidays

Hiring Timeline

Candidate review and interviews are expected to begin the week of January 19, 2026.

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