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RXO, Inc.

Sales & Operations Manager

RXO, Inc., Ann Arbor, Michigan, us, 48113

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Sales & Operations Manager

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RXO, Inc.

Location: Ann Arbor, MI

About the Company RXO is a leading provider of transportation solutions. With cutting‑edge technology at the core, we are revolutionizing the industry with a massive network and a commitment to solving every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Responsibilities

Mentor and lead a team of inside salespeople; provide industry expertise, guidance and support

Interview and train new employees, conduct employee reviews and establish detailed performance goals

Act as a liaison between Sales and Operations; work cross‑functionally to review pricing, market penetration and service Key Performance Indicators (KPIs)

Drive revenue and margin growth across multiple verticals and modes; develop and maintain best business practices

Develop sales pipelines and strategies

Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence

Review customer metrics in real time

Assist with submitting timely customer bid packages and RFPs

Required Qualifications

5 years of transportation‑related experience

Preferred Qualifications

Bachelor’s degree

2 years of non‑asset‑based brokerage experience

Experience in management and leadership; conflict resolution experience

Ability to prioritize work and complete projects effectively within time limits

Strong ability to think strategically and drive sales

Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees

Benefits

Comprehensive medical, dental, and vision plans

401(k) retirement plan with up to 5% company match

Pre‑tax accounts to help streamline eligible expenses

Company‑paid disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development Programs

Paid time off, company holidays, and volunteer days

Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

Next Steps Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement and RXO's Privacy Notice to California Job Applicants.

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