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Remote VA

Remote VA is hiring: Secretary (HCBS & eVero Experience) in Birmingham

Remote VA, Birmingham, AL, US, 35203

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Secretary Position

We are looking for a Secretary who will provide administrative and clerical support for daily operations, with a focus on managing HCBS-related documentation and workflows within the eVero platform. This role is ideal for someone with a background in health or human services administration who is comfortable with compliance, scheduling, and client record maintenance.

Key Responsibilities

  • Manage and maintain electronic and physical records for HCBS participants using eVero
  • Schedule and coordinate appointments, service plans, and staff documentation
  • Monitor deadlines for assessments, plan renewals, and other compliance tasks
  • Assist with preparing reports and documentation for audits or state reviews
  • Communicate with care coordinators, staff, and family members as needed
  • Answer phones, respond to emails, and manage general administrative inquiries
  • Support billing and timesheet verification through eVero as needed
  • Maintain confidentiality and adhere to HIPAA and other privacy regulations