Jivemarketing
Experience Coordinator Coordinator/Remote
Jivemarketing, Granite Heights, Wisconsin, United States
Experience Coordinator Coordinator/Remote
Join
JIVE Marketing & Communications
as a
Client Experience Coordinator . As the primary point of contact for clients, you will provide consistent, professional support throughout the travel planning and coordination process, focusing on communication, organization, and client satisfaction.
Key Responsibilities
Respond to client inquiries promptly and professionally, ensuring clear and effective communication.
Provide personalized assistance and address concerns during the planning and travel process.
Ensure all travel-related information shared with clients is current, accurate, and complete.
Maintain regular follow-up with clients to ensure satisfaction and seamless experiences.
Identify and resolve client issues efficiently to support a positive overall experience.
What We Offer
Fully remote work environment.
Flexible scheduling.
Access to training and industry tools.
Opportunities for professional development and skill-building.
Travel-related perks and benefits (details shared during onboarding).
Supportive and collaborative team culture.
Qualifications
Excellent communication and interpersonal skills.
Previous experience in customer service or client support roles.
Hospitality or travel-related experience preferred.
Strong attention to detail and organizational skills.
Comfortable using technology, online systems, and booking tools.
Ability to work independently and manage time effectively.
Reliable internet connection.
Additional Information This is a remote independent role. Compensation structure and role details will be discussed during the interview process. Training is provided; prior travel industry experience is not required.
#J-18808-Ljbffr
JIVE Marketing & Communications
as a
Client Experience Coordinator . As the primary point of contact for clients, you will provide consistent, professional support throughout the travel planning and coordination process, focusing on communication, organization, and client satisfaction.
Key Responsibilities
Respond to client inquiries promptly and professionally, ensuring clear and effective communication.
Provide personalized assistance and address concerns during the planning and travel process.
Ensure all travel-related information shared with clients is current, accurate, and complete.
Maintain regular follow-up with clients to ensure satisfaction and seamless experiences.
Identify and resolve client issues efficiently to support a positive overall experience.
What We Offer
Fully remote work environment.
Flexible scheduling.
Access to training and industry tools.
Opportunities for professional development and skill-building.
Travel-related perks and benefits (details shared during onboarding).
Supportive and collaborative team culture.
Qualifications
Excellent communication and interpersonal skills.
Previous experience in customer service or client support roles.
Hospitality or travel-related experience preferred.
Strong attention to detail and organizational skills.
Comfortable using technology, online systems, and booking tools.
Ability to work independently and manage time effectively.
Reliable internet connection.
Additional Information This is a remote independent role. Compensation structure and role details will be discussed during the interview process. Training is provided; prior travel industry experience is not required.
#J-18808-Ljbffr