Cinemark
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A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — as a front‑row seat, you'll experience incredible growth as you bring new ideas to life and create unforgettable experiences for movie lovers worldwide.
Role Summary Cinemark Assistant Managers assist in the overall operation of the theatre, ensuring policies and procedures are followed and operational standards are achieved. They are cross‑trained in all departments to support where needed and provide inspirational training to all employees. Assistant Managers can become Senior Assistant Managers, then Theatre Manager or General Manager, following completion of the Management Accreditation Program and a minimum of six months’ experience.
Responsibilities
Follow the direction of the General Manager.
Support General Manager’s decisions in communication with staff.
Work in all departments and perform all theatre job functions.
Train and coach Team Members in their specific job functions.
Assist in the preparation of administrative and special reports for the General Manager.
Observe and participate in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report the need for building, property, and equipment repairs to the General Manager.
Ensure that theatre Team Members follow the dress code.
Interact with guests to improve service and ensure Team Members provide superior customer service.
Learn and follow the policies and procedures as established in Cinemark’s Guidelines, enforcing them fairly and consistently.
Report all employee relations issues to the General Manager (or via convercent.com if GM is absent).
Follow the Employee Relations Reporting Protocol.
Maintain a high work‑ethic standard and code of conduct.
Consistently identify and sanitize employee and guest high‑contact areas.
Properly utilize personal protective equipment while completing position‑specific tasks.
Adapt to the required cleaning task frequency and scope.
Properly address safety or security issues (trip hazards, lighting, suspicious persons, etc.).
Perform other work‑related duties as assigned.
Requirements
Must be at least 18 years of age.
High School or G.E.D. graduate preferred.
Complete three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program.
Complete basic food‑handling training and obtain any local or state mandated certification, health card, or food‑handler permit where required.
For employees working with alcohol, complete a Safe Alcohol Service training program.
Availability to work flexible hours, including evenings, weekends, and holidays.
Require regular and consistent attendance.
Maintain an energetic and friendly attitude each shift.
Provide excellent guest service.
Accurate cash handling and basic math skills.
Possess interpersonal skills to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively converse in and comprehend English.
Ability to work in a team environment and independently.
Ability to take and follow direction.
Respond with a sense of urgency.
Excellent time management, organizational skills, and attention to detail.
Ability to train and lead others.
Resolve conflict as needed.
Physical and Environmental Requirements
Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking, and reaching around the theatre.
Noise level may be moderate to high at times.
Ability to work in a standing position for extended periods.
Benefits Available
Employee Discount
401(k) Matching*
Growth Opportunities
Education Assistance*
Health Benefits*
Parental Leave*
Paid Time Off*
Daily Pay*
Free Movies*
*Benefits may vary by career category, so be sure to check the specific details on our career site.
Cinemark is an Equal Opportunity Employer.
Disclaimer: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change, or terminate the job description, as it deems appropriate. Any amendments or modifications may be implemented even though they have not been communicated, reprinted, or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All Cinemark theatres are designated smoke‑free workplaces. This includes vapor, electronic, conventional, cigars, etc.
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Role Summary Cinemark Assistant Managers assist in the overall operation of the theatre, ensuring policies and procedures are followed and operational standards are achieved. They are cross‑trained in all departments to support where needed and provide inspirational training to all employees. Assistant Managers can become Senior Assistant Managers, then Theatre Manager or General Manager, following completion of the Management Accreditation Program and a minimum of six months’ experience.
Responsibilities
Follow the direction of the General Manager.
Support General Manager’s decisions in communication with staff.
Work in all departments and perform all theatre job functions.
Train and coach Team Members in their specific job functions.
Assist in the preparation of administrative and special reports for the General Manager.
Observe and participate in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report the need for building, property, and equipment repairs to the General Manager.
Ensure that theatre Team Members follow the dress code.
Interact with guests to improve service and ensure Team Members provide superior customer service.
Learn and follow the policies and procedures as established in Cinemark’s Guidelines, enforcing them fairly and consistently.
Report all employee relations issues to the General Manager (or via convercent.com if GM is absent).
Follow the Employee Relations Reporting Protocol.
Maintain a high work‑ethic standard and code of conduct.
Consistently identify and sanitize employee and guest high‑contact areas.
Properly utilize personal protective equipment while completing position‑specific tasks.
Adapt to the required cleaning task frequency and scope.
Properly address safety or security issues (trip hazards, lighting, suspicious persons, etc.).
Perform other work‑related duties as assigned.
Requirements
Must be at least 18 years of age.
High School or G.E.D. graduate preferred.
Complete three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program.
Complete basic food‑handling training and obtain any local or state mandated certification, health card, or food‑handler permit where required.
For employees working with alcohol, complete a Safe Alcohol Service training program.
Availability to work flexible hours, including evenings, weekends, and holidays.
Require regular and consistent attendance.
Maintain an energetic and friendly attitude each shift.
Provide excellent guest service.
Accurate cash handling and basic math skills.
Possess interpersonal skills to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively converse in and comprehend English.
Ability to work in a team environment and independently.
Ability to take and follow direction.
Respond with a sense of urgency.
Excellent time management, organizational skills, and attention to detail.
Ability to train and lead others.
Resolve conflict as needed.
Physical and Environmental Requirements
Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking, and reaching around the theatre.
Noise level may be moderate to high at times.
Ability to work in a standing position for extended periods.
Benefits Available
Employee Discount
401(k) Matching*
Growth Opportunities
Education Assistance*
Health Benefits*
Parental Leave*
Paid Time Off*
Daily Pay*
Free Movies*
*Benefits may vary by career category, so be sure to check the specific details on our career site.
Cinemark is an Equal Opportunity Employer.
Disclaimer: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change, or terminate the job description, as it deems appropriate. Any amendments or modifications may be implemented even though they have not been communicated, reprinted, or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All Cinemark theatres are designated smoke‑free workplaces. This includes vapor, electronic, conventional, cigars, etc.
#J-18808-Ljbffr