RadNet
Bi-Lingual Scheduler – RadNet
Join to apply for the
Bi-Lingual Scheduler
role at
RadNet
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross‑training and advancement opportunities in a team‑focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Bi-Lingual Scheduler , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders – patients, providers, payors, and regulators – to achieve the best clinical outcomes.
The Bi‑Lingual Scheduler is responsible for scheduling, rescheduling, and canceling exams for patients. This person performs pre‑registration, faxes and scans documents, handles customer service‑related requests, communicates preparations, handles callbacks, and performs various other clerical tasks for individuals who speak English or a secondary language for which you have been identified as being fluent.
You Will
Display excellent communication skills and telephone etiquette.
Place outgoing calls to schedule patient exams when receiving scripts and electronic orders.
Answer incoming and place outgoing calls in a courteous and professional manner—identify self and company.
Place calls to referring physicians for patients expressing difficulty with scheduling.
Maintain self‑control when dealing with difficult patients or situations.
Show care and compassion for all callers.
Maintain good rapport with referring physicians, secretaries and clinical site staff.
Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
Update account information at the point of scheduling.
Properly schedule all procedures.
You Are
Knowledgeable of medical insurance plans.
Capable of pre‑registering and scheduling patients rapidly and accurately.
General knowledge of computers and Microsoft Office software.
Provide clear written and verbal communication in both languages.
Role: To Ensure Success In This Role, You Must Have:
Proficiency in using a personal computer and Microsoft Office.
Effective organizational skills and attention to detail.
Demonstrate a high level of integrity, confidentiality and business ethics.
Must be able to type fluently in English while speaking with callers in either language.
Knowledge of medical terminology in both languages.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at RadNet by 2x.
Get notified about new Scheduler jobs in
Newark, DE .
#J-18808-Ljbffr
Bi-Lingual Scheduler
role at
RadNet
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross‑training and advancement opportunities in a team‑focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Bi-Lingual Scheduler , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders – patients, providers, payors, and regulators – to achieve the best clinical outcomes.
The Bi‑Lingual Scheduler is responsible for scheduling, rescheduling, and canceling exams for patients. This person performs pre‑registration, faxes and scans documents, handles customer service‑related requests, communicates preparations, handles callbacks, and performs various other clerical tasks for individuals who speak English or a secondary language for which you have been identified as being fluent.
You Will
Display excellent communication skills and telephone etiquette.
Place outgoing calls to schedule patient exams when receiving scripts and electronic orders.
Answer incoming and place outgoing calls in a courteous and professional manner—identify self and company.
Place calls to referring physicians for patients expressing difficulty with scheduling.
Maintain self‑control when dealing with difficult patients or situations.
Show care and compassion for all callers.
Maintain good rapport with referring physicians, secretaries and clinical site staff.
Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
Update account information at the point of scheduling.
Properly schedule all procedures.
You Are
Knowledgeable of medical insurance plans.
Capable of pre‑registering and scheduling patients rapidly and accurately.
General knowledge of computers and Microsoft Office software.
Provide clear written and verbal communication in both languages.
Role: To Ensure Success In This Role, You Must Have:
Proficiency in using a personal computer and Microsoft Office.
Effective organizational skills and attention to detail.
Demonstrate a high level of integrity, confidentiality and business ethics.
Must be able to type fluently in English while speaking with callers in either language.
Knowledge of medical terminology in both languages.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at RadNet by 2x.
Get notified about new Scheduler jobs in
Newark, DE .
#J-18808-Ljbffr