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Smith's Food & Drug Centers

CHEESE SHOP/CLERK

Smith's Food & Drug Centers, Reno, Nevada, United States, 89550

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CHEESE SHOP/CLERK

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Smith's Food & Drug Centers

Job Overview Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards. Work closely with the Deli/Baker Merchandising team and the Deli/Bakery department to create an engaging environment for customers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams together with a common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith’s family!

Benefits

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.

Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.

Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.

Valuable associate discounts on purchases, including food, travel, technology and more.

Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.

Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Minimum Qualifications

Effective communication skills

Knowledge of basic math (counting, addition, and subtraction)

Ability to handle stressful situations

Desired Experience

High school education or equivalent

Comparable retail experience

Knowledge of products sold within the department and ability to respond to questions and make suggestions about products

Offer product samples to help customers discover new items or products they inquire about

Inform customers of Cheese Shop specials

Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink

Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment

Adequately prepare, package, label and inventory ingredients in merchandise

Check product quality to ensure freshness. Review "sell by" dates and take appropriate action

Label, stock and inventory department merchandise

Report product ordering/shipping discrepancies to the department manager

Understand the store's layout and be able to locate products when requested by customer

Stay current with present, future, seasonal and special ads

Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory

Adhere to all food safety regulations and guidelines

Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

Notify management of customer or employee accidents

Report all safety risks or issues and illegal activity, including robbery, theft or fraud to store management

Ability to work cooperatively in high paced and sometimes stressful environment

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to follow directions and seek assistance when necessary to resolve customer and business issues

Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Must be able to perform the essential functions of this position with or without reasonable accommodation

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