Mercier Consultancy MD
Dutch Speaking Customer Service for Fashion & Luxury Brand - Work In Greece
Mercier Consultancy MD, Sauk Trail Beach, Wisconsin, United States
Dutch Speaking Customer Service for Fashion & Luxury Brand - Work In Greece
2 days ago Be among the first 25 applicants
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Base pay range Mercier Consultancy MD is excited to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives working within the Fashion & Luxury Brand sector in beautiful Greece. This role is perfect for individuals who are passionate about fashion and luxury, and who thrive in delivering top-notch customer service. As a representative, you will assist clients with their inquiries while conveying the brand's luxury ethos in Dutch.
Key Responsibilities
Manage customer inquiries related to fashion and luxury products, including product details, order status, and service inquiries via phone, email, and chat in Dutch
Provide clients with personalized service, enhancing their shopping experience and addressing any concerns
Assist customers with order processing, returns, and exchanges while ensuring adherence to brand standards
Resolve customer complaints effectively, ensuring a high level of customer satisfaction
Document all customer interactions accurately in our CRM system for effective follow-up
Collaborate with various teams to ensure seamless service delivery and enhance the customer experience
Stay updated on the latest fashion trends and product offerings to provide informed advice to customers
Requirements
Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus
Previous experience in customer service, preferably in the fashion or luxury retail sector
Strong interpersonal and communication skills with a customer-focused mindset
Ability to handle high-quality service expectations and manage multiple inquiries simultaneously
Excellent problem-solving abilities with a keen attention to detail
Familiarity with CRM software and luxury retail practices is advantageous
Willingness to work flexible hours, including evenings and weekends, as needed
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
Seniority level Entry level
Employment type Full-time
Job function Customer Service
Industries IT Services and IT Consulting
#J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features.
Base pay range Mercier Consultancy MD is excited to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives working within the Fashion & Luxury Brand sector in beautiful Greece. This role is perfect for individuals who are passionate about fashion and luxury, and who thrive in delivering top-notch customer service. As a representative, you will assist clients with their inquiries while conveying the brand's luxury ethos in Dutch.
Key Responsibilities
Manage customer inquiries related to fashion and luxury products, including product details, order status, and service inquiries via phone, email, and chat in Dutch
Provide clients with personalized service, enhancing their shopping experience and addressing any concerns
Assist customers with order processing, returns, and exchanges while ensuring adherence to brand standards
Resolve customer complaints effectively, ensuring a high level of customer satisfaction
Document all customer interactions accurately in our CRM system for effective follow-up
Collaborate with various teams to ensure seamless service delivery and enhance the customer experience
Stay updated on the latest fashion trends and product offerings to provide informed advice to customers
Requirements
Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus
Previous experience in customer service, preferably in the fashion or luxury retail sector
Strong interpersonal and communication skills with a customer-focused mindset
Ability to handle high-quality service expectations and manage multiple inquiries simultaneously
Excellent problem-solving abilities with a keen attention to detail
Familiarity with CRM software and luxury retail practices is advantageous
Willingness to work flexible hours, including evenings and weekends, as needed
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
Seniority level Entry level
Employment type Full-time
Job function Customer Service
Industries IT Services and IT Consulting
#J-18808-Ljbffr