Mercier Consultancy MD
Italian Speaking Customer Service for Energy Company - Work remote In Greece
Mercier Consultancy MD, Villa Espana Colonia, Texas, United States
Italian Speaking Customer Service for Energy Company - Work remote In Greece
1 day ago Be among the first 25 applicants Mercier Consultancy MD provided pay range
This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for a leading Energy Company. This remote position, based in Greece, is perfect for individuals who are passionate about renewable energy and customer service. You will play a pivotal role in assisting customers with their inquiries while providing comprehensive support in Italian. Key Responsibilities
Handle customer inquiries regarding energy services, billing, and account management via phone, email, and chat in Italian Provide detailed information about energy plans, pricing options, and sustainability initiatives Assist customers with account setup, service modifications, and troubleshooting issues Resolve customer complaints and inquiries efficiently, ensuring a positive experience Document all customer interactions in the CRM system for accurate record-keeping Collaborate with internal teams to improve service delivery and enhance customer satisfaction Stay informed about industry trends and updates in the energy sector to provide relevant assistance Requirements
Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus Previous experience in customer service, preferably in the energy or utilities sector Strong communication skills with a customer-oriented mindset Ability to troubleshoot and resolve issues effectively with patience Excellent organizational skills and the ability to manage multiple inquiries in a remote setting Proficiency in using CRM software and other digital communication tools Must have a reliable internet connection and a suitable workspace for remote work Benefits
Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More Seniority level
Entry level Employment type
Full-time Job function
Customer Service Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x
#J-18808-Ljbffr
1 day ago Be among the first 25 applicants Mercier Consultancy MD provided pay range
This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for a leading Energy Company. This remote position, based in Greece, is perfect for individuals who are passionate about renewable energy and customer service. You will play a pivotal role in assisting customers with their inquiries while providing comprehensive support in Italian. Key Responsibilities
Handle customer inquiries regarding energy services, billing, and account management via phone, email, and chat in Italian Provide detailed information about energy plans, pricing options, and sustainability initiatives Assist customers with account setup, service modifications, and troubleshooting issues Resolve customer complaints and inquiries efficiently, ensuring a positive experience Document all customer interactions in the CRM system for accurate record-keeping Collaborate with internal teams to improve service delivery and enhance customer satisfaction Stay informed about industry trends and updates in the energy sector to provide relevant assistance Requirements
Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus Previous experience in customer service, preferably in the energy or utilities sector Strong communication skills with a customer-oriented mindset Ability to troubleshoot and resolve issues effectively with patience Excellent organizational skills and the ability to manage multiple inquiries in a remote setting Proficiency in using CRM software and other digital communication tools Must have a reliable internet connection and a suitable workspace for remote work Benefits
Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More Seniority level
Entry level Employment type
Full-time Job function
Customer Service Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x
#J-18808-Ljbffr