Mercier Consultancy MD
Dutch Speaking Customer Service for Automotive Company - Work Remote In Greece
Mercier Consultancy MD, Sauk Trail Beach, Wisconsin, United States
Dutch Speaking Customer Service for Automotive Company - Work Remote In Greece
2 days ago Be among the first 25 applicants
Base pay range Mercier Consultancy MD is pleased to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for an Automotive Company. This position allows you to work remotely from Greece, combining the benefits of flexible work with the chance to engage in the automotive industry. In this role, you will assist customers with inquiries related to automotive products and services while providing outstanding customer service in Dutch.
Key Responsibilities
Respond to customer inquiries regarding automotive products, services, and warranties through phone, email, and live chat in Dutch
Assist customers with order tracking, troubleshooting, and general support related to automotive issues
Provide clear information on product features, specifications, and availability
Resolve customer complaints effectively and ensure a high level of satisfaction
Document customer interactions accurately in our CRM system for future reference
Collaborate with internal teams to ensure customer needs are met and issues are resolved
Stay updated on automotive trends and company offerings to provide informed support
Requirements
Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus
Previous experience in customer service, preferably in the automotive sector
Strong communication and interpersonal skills, able to engage with customers professionally
Ability to troubleshoot and resolve customer inquiries efficiently
Strong organizational skills and the capacity to manage multiple tasks effectively while working remotely
Experience with CRM software and customer service technologies is desirable
Willingness to adapt to a remote work environment and manage your own schedule
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x
#J-18808-Ljbffr
Base pay range Mercier Consultancy MD is pleased to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for an Automotive Company. This position allows you to work remotely from Greece, combining the benefits of flexible work with the chance to engage in the automotive industry. In this role, you will assist customers with inquiries related to automotive products and services while providing outstanding customer service in Dutch.
Key Responsibilities
Respond to customer inquiries regarding automotive products, services, and warranties through phone, email, and live chat in Dutch
Assist customers with order tracking, troubleshooting, and general support related to automotive issues
Provide clear information on product features, specifications, and availability
Resolve customer complaints effectively and ensure a high level of satisfaction
Document customer interactions accurately in our CRM system for future reference
Collaborate with internal teams to ensure customer needs are met and issues are resolved
Stay updated on automotive trends and company offerings to provide informed support
Requirements
Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus
Previous experience in customer service, preferably in the automotive sector
Strong communication and interpersonal skills, able to engage with customers professionally
Ability to troubleshoot and resolve customer inquiries efficiently
Strong organizational skills and the capacity to manage multiple tasks effectively while working remotely
Experience with CRM software and customer service technologies is desirable
Willingness to adapt to a remote work environment and manage your own schedule
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x
#J-18808-Ljbffr