Kroger
Job Description
Create an outstanding customer experience through exceptional service, establish and maintain a safe and clean environment that encourages customers to return, and demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
Checkers understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
Checker needs to understand and adhere to the company’s limits on cash shortages and/or overages and work honestly and effectively to control loss.
Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
Report pricing discrepancies to the Scan Coordinator.
Follow established policies and procedures for postage stamps, gift cards, and coupons.
Stay current with present, future, seasonal and special ads.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Adhere to all local, state and federal laws, and company guidelines.
Ability to work cooperatively in a high‑paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Customer service experience.
Effective communication skills.
Knowledge of basic math (counting, addition, and subtraction).
Desired Previous Job Experience
Customer service experience.
Prior experience as a Bagger or Courtesy Clerk.
About Us
Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we’re proudly serving QFC customers in 59 stores throughout Washington and Oregon. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
What You’ll Receive From Us
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and much more.
Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.
Health & Well‑Being Benefits
Health care benefits.
Paid time off such as vacation, sick leave, and parental leave.
Mental and emotional support resources through our Employee Assistance Program.
Financial Benefits
Participation in a 401(k) plan and/or participation in a Taft‑Hartley pension fund, subject to eligibility requirements.
Group term life insurance eligible, depending on varying criteria by location.
Potentially bonus eligible depending on varying criteria by location.
Associate discounts.
Growth And Development Benefits
Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and eligibility requirements.
Robust internal training and development resources to grow your career.
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Other
Industries
Retail
Referral Note
Referrals increase your chances of interviewing at Kroger by 2x
Contact Notice
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