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ARCO Home Services

HVAC Operations Manager

ARCO Home Services, Bedford Heights, Ohio, United States

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Overview At Arco Home Services , we take pride in delivering top-tier residential plumbing, heating, cooling, and electrical services.With decades of experience and a commitment to exceptional customer care, we’ve built a reputation as a trusted name in home services. Our team is dedicated to quality craftsmanship, integrity, and continuous growth—both for our employees and the communities we serve.

We are growing fast—and we’re looking for a Residential HVAC Manager who is passionate about leadership, performance, and customer satisfaction. If you’re experienced and ready to make a measurable impact, this is your opportunity.

Pay: $70,000 - $150,000 Earning Potential (Salary + Monthly Bonuses, based on performance)

What We Offer

Competitive Compensation – Your expertise and performance deserve rewarding pay.

A Strong, Supportive Team – Work in an environment that values your skills and fosters growth.

Job Stability & Growth – Join a well-established company with long-term career opportunities.

Commitment to Innovation – Work with a leadership team that embraces new ideas and continuous improvement.

Comprehensive Benefits – We take care of our employees, offering industry-leading benefits and perks.

Key Responsibilities:

Leadership & Culture

Lead, manage, and mentor a team of HVAC technicians

Foster a culture of quality, accountability, and continuous improvement

Revenue Growth & Strategy

Drive division performance through goal-setting, reporting, and team development

Collaborate with sales and marketing teams to increase service opportunities and customer retention

Operational Excellence

Partner with operations, dispatch, and customer service teams to streamline processes

Improve efficiency through scheduling, workflow improvements, and technician performance tracking

Technical Oversight

Serve as the go-to expert on residential HVAC service and maintenance

Stay current with industry standards, regulations, and emerging technologies

Customer Satisfaction

Ensure top-tier service quality and responsiveness

Handle escalated customer concerns with professionalism and care

Qualifications

Minimum of 3-4 years of management experience in residential HVAC

Proven HVAC installation experience in residential applications

Ability to inspire and drive personal and professional growth among team members

Dedication to providing homeowners with unmatched satisfaction

Strong leadership skills and ahistoryof achieving business goals

Detail-oriented and skilled at multitasking

Effective presentation skills and comfort speaking to groups

Confident and decisive communication in a fast-paced, goal-driven environment

Proficiencyin computer use and Microsoft Office applications (Excel, Word, PowerPoint)

Benefits & Perks:

Company-paid Medical, Dental, and Vision Insurance

401(K) Plan with company matching

Paid Time Off & Holiday Plan

Company-provided life & disability insurance

Relocation assistance available for the right candidate

Join Our Team!

At Arco Home Services, we don’t just offer jobs—we build careers. If you're ready to make an impact, lead a talented team, and grow with a company that values your expertise, we want to hear from you!

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