General Motors
Mechanical Service Information Developer _ Propulsion Systems
General Motors, Warren, Michigan, United States, 48091
The Mechanical Service Information Developer creates and maintains mechanical service repair and replacement procedures that support vehicle serviceability, warranty cost avoidance, and successful vehicle launches. This role partners closely with engineering and cross-functional teams to deliver accurate, high-quality service information for Global and GM North America vehicle programs.
Key Responsibilities include:
Develop and author mechanical service information procedures and technical content across multiple vehicle systems, including
Chassis, HVAC, Powertrain, Body, Interior, and Exterior
Edit and maintain existing service content and assist with global content ownership resolution
Create service graphics using CAD-based visualization tools and develop written procedures using structured authoring tools
Organize and manage publication content by section, subsection, and information type
Collaborate with Design and Process Technology teams to resolve engineering data and math availability issues
Partner with cross-functional teams and suppliers to support cost reduction, product improvement, and process enhancement initiatives
Provide technical guidance to support personnel as needed
Communicate technical information clearly with internal and external stakeholders
Stay current on emerging automotive technologies and industry best practices
What You’ll Need
Bachelor’s degree in
Automotive Technology, Engineering , or equivalent technical experience
Proficiency with
MS Excel, MS Word, and/or Arbortext
Experience with
CAD visualization techniques
Strong analytical skills with the ability to manage and interpret large data sets
Excellent organizational and time-management skills
Ability to work effectively in a fast-paced, dynamic business environment
Strong interpersonal and communication skills with the ability to clearly explain complex technical concepts
Ability to work both independently and collaboratively in a production-driven environment while meeting delivery schedules
What Will Give You a Competitive Edge
Automotive technician experience, particularly in
powertrain and/or chassis systems
Dealership technician experience
Technical writing experience in a structured or regulated environment
Illustration or technical graphics development skills
Experience using
Teamcenter
or similar product lifecycle management (PLM) or CAD tools
Familiarity with service documentation processes in an OEM or automotive environment
#J-18808-Ljbffr
Key Responsibilities include:
Develop and author mechanical service information procedures and technical content across multiple vehicle systems, including
Chassis, HVAC, Powertrain, Body, Interior, and Exterior
Edit and maintain existing service content and assist with global content ownership resolution
Create service graphics using CAD-based visualization tools and develop written procedures using structured authoring tools
Organize and manage publication content by section, subsection, and information type
Collaborate with Design and Process Technology teams to resolve engineering data and math availability issues
Partner with cross-functional teams and suppliers to support cost reduction, product improvement, and process enhancement initiatives
Provide technical guidance to support personnel as needed
Communicate technical information clearly with internal and external stakeholders
Stay current on emerging automotive technologies and industry best practices
What You’ll Need
Bachelor’s degree in
Automotive Technology, Engineering , or equivalent technical experience
Proficiency with
MS Excel, MS Word, and/or Arbortext
Experience with
CAD visualization techniques
Strong analytical skills with the ability to manage and interpret large data sets
Excellent organizational and time-management skills
Ability to work effectively in a fast-paced, dynamic business environment
Strong interpersonal and communication skills with the ability to clearly explain complex technical concepts
Ability to work both independently and collaboratively in a production-driven environment while meeting delivery schedules
What Will Give You a Competitive Edge
Automotive technician experience, particularly in
powertrain and/or chassis systems
Dealership technician experience
Technical writing experience in a structured or regulated environment
Illustration or technical graphics development skills
Experience using
Teamcenter
or similar product lifecycle management (PLM) or CAD tools
Familiarity with service documentation processes in an OEM or automotive environment
#J-18808-Ljbffr