Forward Air
Core Responsibilities & Duties
Safely load and unload freight from trucks and trailers Secure freight and remove excess equipment from trailers Attach and remove trailer identifiers, such as magnets and decals Collect and distribute paperwork to and from drivers Dock and move trailers through the yard as needed Clean freight and prepare trailers for use Identify and report any trailer damage for repairs Maintain a clean and organized warehouse in accordance with supervisor instructions Fulfill customer and supervisor orders promptly and accurately Manage warehouse inventory, including scanning, marking, and labeling freight and paperwork Provide and process rate quotes and service orders for shipments while maintaining customer satisfaction Review and respond to emails in a timely manner with internal and external customers Dispatch, book, and monitor shipments daily using WorldTrak and other systems Build and maintain strong relationships with vendors, negotiating pricing, securing bookings, and resolving service issues Collaborate in a team environment to deliver seamless customer service and operational support Other duties as assigned Job Requirements & Qualifications
Bachelor’s degree in business or related field, or equivalent years of experience Exceptional verbal and written communication skills with the ability to work with all levels of the organization Basic to advanced computer skills Demonstrate the ability to work in a fast‑paced environment Must be able to manually lift up to 50 lbs Must be proficient in using email, networking programs (including Slack and Teams), and spreadsheets (including Airtable and Excel) Must be flexible with shift hours based on operational demands Must be able to frequently bend, squat, push and pull to retrieve inventory What We Offer
Competitive base salary Paid time off within the first year of employment, sick time, and holidays Company provided life insurance Health, vision, and dental insurance options Commuter benefit plan Optional supplemental life insurance 401(k) Wellness program A great place to work with a terrific culture
#J-18808-Ljbffr
Safely load and unload freight from trucks and trailers Secure freight and remove excess equipment from trailers Attach and remove trailer identifiers, such as magnets and decals Collect and distribute paperwork to and from drivers Dock and move trailers through the yard as needed Clean freight and prepare trailers for use Identify and report any trailer damage for repairs Maintain a clean and organized warehouse in accordance with supervisor instructions Fulfill customer and supervisor orders promptly and accurately Manage warehouse inventory, including scanning, marking, and labeling freight and paperwork Provide and process rate quotes and service orders for shipments while maintaining customer satisfaction Review and respond to emails in a timely manner with internal and external customers Dispatch, book, and monitor shipments daily using WorldTrak and other systems Build and maintain strong relationships with vendors, negotiating pricing, securing bookings, and resolving service issues Collaborate in a team environment to deliver seamless customer service and operational support Other duties as assigned Job Requirements & Qualifications
Bachelor’s degree in business or related field, or equivalent years of experience Exceptional verbal and written communication skills with the ability to work with all levels of the organization Basic to advanced computer skills Demonstrate the ability to work in a fast‑paced environment Must be able to manually lift up to 50 lbs Must be proficient in using email, networking programs (including Slack and Teams), and spreadsheets (including Airtable and Excel) Must be flexible with shift hours based on operational demands Must be able to frequently bend, squat, push and pull to retrieve inventory What We Offer
Competitive base salary Paid time off within the first year of employment, sick time, and holidays Company provided life insurance Health, vision, and dental insurance options Commuter benefit plan Optional supplemental life insurance 401(k) Wellness program A great place to work with a terrific culture
#J-18808-Ljbffr