Navitus Health Solutions, LLC
IT Support Technician
Navitus Health Solutions, LLC, Appleton, Wisconsin, United States, 54914
Company
Navitus
About Us
Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.
Pay Range
USD $20.00 - USD $23.06 /Hr.
STAR Bonus % (At Risk Maximum)
0.00 - Ineligible
Work Schedule Description (e.g. M-F 8am to 5pm)
M-F 7:30am - 4:00pm
Overview Navitus Health Solutions is seeking an IT Support Technician to join our team!
This is an onsite position in our Appleton WI location.
The IT Support Technician will be responsible for providing first level technical assistance and support related to computer systems and hardware. Respond to queries, execute basic diagnostic programs, isolate problems, and determine proper escalation within Navitus and/or vendor support. Individuals in this job position are competent to perform work at the entry level technical skill set within this job family. They have some familiarity with information technology systems and processes.
Is this you? Find out more below!
Responsibilities How do I make an impact on my team?
Imaging, Packaging, Shipping and Tracking of Hardware based on incoming requests
Receiving, tagging and inventorying of hardware
Maintenance and inventorying of shipping supplies
Record user interactions in Service Desk application
Working with users to receive, track, and inventory, corporate hardware within termination process
Work with vendors and run diagnostic programs to resolve problems
Document processes and solutions in the IT knowledge base
Maintain accurate New hire, Transfer and Termination hardware tasks with attention to detail
Maintain Asset Lists and documentation accurately
Other duties as assigned
Qualifications What our team expects from you?
High school diploma required
Working knowledge of hardware provisioning and support required
Experience in solving customer issues requiredKnowledge of Active Directory Users and Computers preferred
System Center Configuration Manager (SCCM) preferred
Knowledge of Microsoft tools such as email, Teams and SharePoint preferred
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Navitus?
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!
Location : Address
1025 West Navitus Dr.
Location : City
Appleton
Location : State/Province
WI
Location : Postal Code
54913
Location : Country
US
#J-18808-Ljbffr
Navitus
About Us
Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.
Pay Range
USD $20.00 - USD $23.06 /Hr.
STAR Bonus % (At Risk Maximum)
0.00 - Ineligible
Work Schedule Description (e.g. M-F 8am to 5pm)
M-F 7:30am - 4:00pm
Overview Navitus Health Solutions is seeking an IT Support Technician to join our team!
This is an onsite position in our Appleton WI location.
The IT Support Technician will be responsible for providing first level technical assistance and support related to computer systems and hardware. Respond to queries, execute basic diagnostic programs, isolate problems, and determine proper escalation within Navitus and/or vendor support. Individuals in this job position are competent to perform work at the entry level technical skill set within this job family. They have some familiarity with information technology systems and processes.
Is this you? Find out more below!
Responsibilities How do I make an impact on my team?
Imaging, Packaging, Shipping and Tracking of Hardware based on incoming requests
Receiving, tagging and inventorying of hardware
Maintenance and inventorying of shipping supplies
Record user interactions in Service Desk application
Working with users to receive, track, and inventory, corporate hardware within termination process
Work with vendors and run diagnostic programs to resolve problems
Document processes and solutions in the IT knowledge base
Maintain accurate New hire, Transfer and Termination hardware tasks with attention to detail
Maintain Asset Lists and documentation accurately
Other duties as assigned
Qualifications What our team expects from you?
High school diploma required
Working knowledge of hardware provisioning and support required
Experience in solving customer issues requiredKnowledge of Active Directory Users and Computers preferred
System Center Configuration Manager (SCCM) preferred
Knowledge of Microsoft tools such as email, Teams and SharePoint preferred
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Navitus?
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!
Location : Address
1025 West Navitus Dr.
Location : City
Appleton
Location : State/Province
WI
Location : Postal Code
54913
Location : Country
US
#J-18808-Ljbffr