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SERVPRO of Asheville East

Restoration Crew Lead with Sign on Bonus

SERVPRO of Asheville East, Asheville, North Carolina, us, 28814

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Benefits

Company parties

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Health insurance

Signing bonus

Who We Are We are part of a team that is a national leader in property disaster restoration. From initial clean‑up to complete rebuilds, SERVPRO is there every step of the way. We have a long‑standing reputation as a leader in our industry.

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Restoration Crew Lead. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi‑tasker. If you are self‑motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super‑excited about routinely exceeding expectations? Then you may be our perfect

hero !

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with promotional opportunities to learn and grow, whether in Emergency Services or Reconstruction.

Job Description Manage and complete jobs according to SERVPRO® processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.

Responsibilities

Explain processes and answer customer questions, as needed

Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met

Communicate clear expectations to Production Technicians and supervise their activities

Perform production processes as scheduled and ensure quality control

Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers

Resolve problems quickly as they arise

Manage job file documentation to ensure complete and accurate project details

Manage and control costs of production projects

Manage assets by protecting and using equipment and materials properly

Clean and maintain vehicles, equipment, warehouse, and office areas

Qualifications

Effective written and oral communication with basic math and computer skills needed

High school diploma/GED

Valid driver’s license

Experience in restoration preferred

IICRC certifications preferred

Ability to travel locally

Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to sit/stand/walk for prolonged periods of time

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning products/chemicals

Compensation

$18 - $25 / hour depending on experience

$500 Sign‑On Bonus after 90 days of Full Time employment

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. Each SERVPRO® Franchise is Independently Owned and Operated.

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