Ensemble Hospitality
La Bahia Hotel & Spa, 215 Beach Street, Santa Cruz, California, United States of America
Job Description
Posted Friday, January 2, 2026 at 8:00 AM Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit. SUMMARY: The Busser is a professional with attention to detail, professionalism , and efficiency who will ensure a seamless and memorable dining experiences for our guests. This role will work closely with servers, bartenders, and kitchen staff to uphold the standards for impeccable service in a fast-paced environment. By delivering impeccable service , the Hostess will uphold La Bahia Hotel & Spa’s service standards (inspired by Forbes) while elevating our beachfront property. This role has a start date of 7/28/2025. DUTIES/RESPONSIBILITY: Assist servers in delivering flawless service by promptly clearing tables, resetting them to exact standards, and ensuring a pristine dining environment. Anticipate guest needs by refilling water glasses, replacing silverware, and offering additional services as required. Maintain a polished and professional demeanor, engaging with guests discreetly and courteously. Support the service team in delivering personalized, high-touch experiences for VIP guests. Work closely with servers, food runners, and sommeliers to ensure smooth service flow. Communicate effectively with the kitchen and management regarding guest needs or special requests. Monitor and replenish tabletop essentials. Demonstrate knowledge of fine-dining service procedures, including proper handling of china, crystal, and flatware. Attend pre-shift meetings and training sessions to refine skills and stay updated on menu changes. Ensure tables are impeccably set with proper linens, polished glassware, and premium silverware. Assist with pre-service setup and post-service breakdown, including polishing glassware and silverware. Efficiently clear dishes, glassware, and utensils between courses while adhering to fine-dining etiquette. Assist in maintaining the cleanliness and organization of the dining room, side stations, and service areas. Follow all sanitation, safety, and service standard protocols. Maintain impeccable grooming standards, wearing the assigned uniform exactly as specified (proper fit, cleanliness, and presentation at all times. Wear the official hotel lapel pin prominently as part of the uniform requirement, unless embroidered onto uniform. Perform all other duties that may be assigned as needed by your manager. The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. QUALIFICATIONS: (2) years of experience in upscale dining busser role, luxury hotel and/or resort preferred Ability to stand and walk for long periods of time. Multilingual abilities highly preferred Capable of maintaining composure during peak hours Capability to carry trays (Up to 30 lbs.) Flexible to work in different shifts, including evenings, weekends, and holidays Highly organized with the ability to multitask in a fast-paced environment Ability to work independently and in a team environment This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to personalized service, guest satisfaction, and enjoy working in a high-end atmosphere, we invite you to join our Food & Beverage team at La Bahia Hotel. DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA) As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category: CATEGORY EXAMPLES BUSINESS PURPOSE Personal Identifiers Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number 1. To comply with state and federal law and regulations requiring; employers to maintain certain records; 2. To evaluate your job application and candidacy for employment; 3. To obtain and verify background check and references; and 4. To communicate with you regarding your candidacy for employment. Job application, resume, background check results, job interview notes, and candidate evaluation records Same as above Employment History Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations Same as above Education Information Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained Same as above If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.
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Posted Friday, January 2, 2026 at 8:00 AM Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit. SUMMARY: The Busser is a professional with attention to detail, professionalism , and efficiency who will ensure a seamless and memorable dining experiences for our guests. This role will work closely with servers, bartenders, and kitchen staff to uphold the standards for impeccable service in a fast-paced environment. By delivering impeccable service , the Hostess will uphold La Bahia Hotel & Spa’s service standards (inspired by Forbes) while elevating our beachfront property. This role has a start date of 7/28/2025. DUTIES/RESPONSIBILITY: Assist servers in delivering flawless service by promptly clearing tables, resetting them to exact standards, and ensuring a pristine dining environment. Anticipate guest needs by refilling water glasses, replacing silverware, and offering additional services as required. Maintain a polished and professional demeanor, engaging with guests discreetly and courteously. Support the service team in delivering personalized, high-touch experiences for VIP guests. Work closely with servers, food runners, and sommeliers to ensure smooth service flow. Communicate effectively with the kitchen and management regarding guest needs or special requests. Monitor and replenish tabletop essentials. Demonstrate knowledge of fine-dining service procedures, including proper handling of china, crystal, and flatware. Attend pre-shift meetings and training sessions to refine skills and stay updated on menu changes. Ensure tables are impeccably set with proper linens, polished glassware, and premium silverware. Assist with pre-service setup and post-service breakdown, including polishing glassware and silverware. Efficiently clear dishes, glassware, and utensils between courses while adhering to fine-dining etiquette. Assist in maintaining the cleanliness and organization of the dining room, side stations, and service areas. Follow all sanitation, safety, and service standard protocols. Maintain impeccable grooming standards, wearing the assigned uniform exactly as specified (proper fit, cleanliness, and presentation at all times. Wear the official hotel lapel pin prominently as part of the uniform requirement, unless embroidered onto uniform. Perform all other duties that may be assigned as needed by your manager. The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. QUALIFICATIONS: (2) years of experience in upscale dining busser role, luxury hotel and/or resort preferred Ability to stand and walk for long periods of time. Multilingual abilities highly preferred Capable of maintaining composure during peak hours Capability to carry trays (Up to 30 lbs.) Flexible to work in different shifts, including evenings, weekends, and holidays Highly organized with the ability to multitask in a fast-paced environment Ability to work independently and in a team environment This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to personalized service, guest satisfaction, and enjoy working in a high-end atmosphere, we invite you to join our Food & Beverage team at La Bahia Hotel. DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA) As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category: CATEGORY EXAMPLES BUSINESS PURPOSE Personal Identifiers Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number 1. To comply with state and federal law and regulations requiring; employers to maintain certain records; 2. To evaluate your job application and candidacy for employment; 3. To obtain and verify background check and references; and 4. To communicate with you regarding your candidacy for employment. Job application, resume, background check results, job interview notes, and candidate evaluation records Same as above Employment History Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations Same as above Education Information Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained Same as above If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.
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