Hard Rock Cafe
Overview
Hard Rock International (HRI) is a globally recognized company with venues in over 70 countries spanning 265 locations that include owned, licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world's largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power's North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately‑owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes' Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry.
Responsibilities
Clearing dirty tables
Resetting tables
Sweeping the floor
Emptying trash cans
Stocking ice and products
Maintaining a clean and organized back dock area
Pre‑bussing tables
Having a sense of urgency
Assisting and communicating with hosts, servers and other bussers
In some cafés: removing ketchups; refilling guests' drinks and setting up bar pre‑mixes
This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.
Qualifications
High School diploma or GED equivalent
Skills
Remaining calm in a hectic, fast‑paced atmosphere
Demonstrating a high level of organization, attention‑to‑detail and a sense‑of‑urgency
Displaying a positive and outwardly friendly attitude toward guests and coworkers
Physical Demands
Ability to move throughout the corporate office and cafés during visits standing, walking, kneeling or bending for extended periods of time
Ability to sit for extended periods of time
Ability to make repeating movements of the arms, hands and wrists
Ability to express or exchange ideas verbally and perceive sound by ear
Manual dexterity, hand‑eye coordination and ability to work with hand above shoulders
Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance or carry) up to 10 pounds
Ability to turn or twist body parts in a circular motion
Ability to tolerate exposure to heat, cold, chemicals and loud or noisy environment
Ability to travel via automobile or airplane for long periods of time
Additional Requirements
Maintaining a well‑groomed appearance ("having a plan")
Following all uniform guidelines
Practicing all general safety and sanitation standards
Recycling products where possible
Maintaining HRC's five core values and mission statement
This café may cross‑train the servers and bussers. This "Server Assistant" will become a rotated position for the servers and only used during busy volume. Please see the server job description for details.
Closing Hard Rock International is an equal‑opportunity employer. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.
Disclaimer: While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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Responsibilities
Clearing dirty tables
Resetting tables
Sweeping the floor
Emptying trash cans
Stocking ice and products
Maintaining a clean and organized back dock area
Pre‑bussing tables
Having a sense of urgency
Assisting and communicating with hosts, servers and other bussers
In some cafés: removing ketchups; refilling guests' drinks and setting up bar pre‑mixes
This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.
Qualifications
High School diploma or GED equivalent
Skills
Remaining calm in a hectic, fast‑paced atmosphere
Demonstrating a high level of organization, attention‑to‑detail and a sense‑of‑urgency
Displaying a positive and outwardly friendly attitude toward guests and coworkers
Physical Demands
Ability to move throughout the corporate office and cafés during visits standing, walking, kneeling or bending for extended periods of time
Ability to sit for extended periods of time
Ability to make repeating movements of the arms, hands and wrists
Ability to express or exchange ideas verbally and perceive sound by ear
Manual dexterity, hand‑eye coordination and ability to work with hand above shoulders
Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance or carry) up to 10 pounds
Ability to turn or twist body parts in a circular motion
Ability to tolerate exposure to heat, cold, chemicals and loud or noisy environment
Ability to travel via automobile or airplane for long periods of time
Additional Requirements
Maintaining a well‑groomed appearance ("having a plan")
Following all uniform guidelines
Practicing all general safety and sanitation standards
Recycling products where possible
Maintaining HRC's five core values and mission statement
This café may cross‑train the servers and bussers. This "Server Assistant" will become a rotated position for the servers and only used during busy volume. Please see the server job description for details.
Closing Hard Rock International is an equal‑opportunity employer. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.
Disclaimer: While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
#J-18808-Ljbffr