Pyramid Global Hospitality
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Front Desk Agent
role at
Pyramid Global Hospitality .
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Benefits
Comprehensive health insurance
Retirement plans
Paid time off
On‑site wellness programs
Local discounts and employee rates on hotel stays
Ongoing training and development opportunities
401(k) after 90 days for employees 21 or older
Medical, dental, vision, life, AD&D benefits for full‑time employees (start the month following hire)
Pyramid Cares Associate Relief Fund
Education reimbursement
Jury duty and bereavement pay
Insurance for family animals
Up to 10 days of PTO per year for full‑time employees
7 paid holidays per year for full‑time employees
Flexible schedules for all
Cross‑training in all departments
Online training courses available at no cost, even if you leave the company
Discounted pricing on food and beverage
Hotel discounts at boutique hotels across the United States
Responsibilities
Help guests discover their "Wanderlust" experience.
Provide exceptional customer service by being engaging and taking a sincere interest.
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and "WOW" guests through recovery when things aren’t quite right.
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.
Qualifications
High school diploma or equivalent.
A strong desire to make an impact on other people.
An outgoing and engaging personality.
Computer skills.
Excellent verbal and written communication skills.
Ability to work in a fast‑paced setting.
Ability to stand for the duration of the shift.
Must be available to work various shifts, including weekends and holidays.
Compensation $16.00 – $16.50 per hour.
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Referrals increase your chances of interviewing at Pyramid Global Hospitality by 2x.
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Management and Manufacturing
Industries: Hospitality
#J-18808-Ljbffr
Front Desk Agent
role at
Pyramid Global Hospitality .
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Benefits
Comprehensive health insurance
Retirement plans
Paid time off
On‑site wellness programs
Local discounts and employee rates on hotel stays
Ongoing training and development opportunities
401(k) after 90 days for employees 21 or older
Medical, dental, vision, life, AD&D benefits for full‑time employees (start the month following hire)
Pyramid Cares Associate Relief Fund
Education reimbursement
Jury duty and bereavement pay
Insurance for family animals
Up to 10 days of PTO per year for full‑time employees
7 paid holidays per year for full‑time employees
Flexible schedules for all
Cross‑training in all departments
Online training courses available at no cost, even if you leave the company
Discounted pricing on food and beverage
Hotel discounts at boutique hotels across the United States
Responsibilities
Help guests discover their "Wanderlust" experience.
Provide exceptional customer service by being engaging and taking a sincere interest.
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and "WOW" guests through recovery when things aren’t quite right.
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.
Qualifications
High school diploma or equivalent.
A strong desire to make an impact on other people.
An outgoing and engaging personality.
Computer skills.
Excellent verbal and written communication skills.
Ability to work in a fast‑paced setting.
Ability to stand for the duration of the shift.
Must be available to work various shifts, including weekends and holidays.
Compensation $16.00 – $16.50 per hour.
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Referrals increase your chances of interviewing at Pyramid Global Hospitality by 2x.
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Management and Manufacturing
Industries: Hospitality
#J-18808-Ljbffr