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Duncanfordlincoln

Automotive BDC Agent

Duncanfordlincoln, Christiansburg, Virginia, us, 24068

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Why This Role? Join a well-established

Ford & Mazda Dealership in Blacksburg, VA

where the Business Development Center (BDC) plays a critical role in driving appointments, customer experience, and dealership growth. If you enjoy talking to people, working towards goals and being rewarded for performance, this is a great opportunity.

What You’ll Do:

Handle

inbound and outbound calls, text messages, emails and digital leads.

Set and Confirm

Sales and Service Appointments.

Follow-up with customers using proven dealership processes.

Provide accurate information on vehicles, incentives and services.

Update and manage leads in the CRM.

Work Closely with Sales Managers, Advisors and the BDC team to ensure a smooth customer hand-off.

Schedule:

Full-Time Position

Set Schedule with Rotating Saturdays

Limited evenings (No Late-Night Shifts)

Pay Plan (Realistic & Performance-Based)

Entry Level: $30,000 - $40,000

Solid Performer:

$40,000 - $55,000

Top Performers:

$60,000+ (Top Performers consistently earn above the base through monthly incentives.)

What We’re Looking For:

Strong communication and customer service skills.

Comfortable on the phone and with computers.

Ability to multitask and manage time effectively.

Sales, Call Center, or Automotive Experience is a plus —

not required.

Coachable, dependable, and goal-oriented mindset.

Benefits:

Health Insurance

Empower 401K Plan Options

Employee Discounts on Vehicles and Services.

Paid Training and Ongoing Coaching

Career Growth: This role offers clear paths into:

Sales

BDC Leadership

Management Roles within the Dealership.

Apply Today: If you’re ready to start or grow a career in automotive with a team that values performance, accountability, and development,

apply now . We’re excited to meet motivated candidates who want to win.

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