Graystone Eye
Job Details
Job Location : Hickory Office - HICKORY, NC 28603
Position Type : Full Time
MAIN FUNCTION
The Ophthalmic Technician (LPN) provides clinical support to the provider by performing advanced data-collection, diagnostic testing, and patient care functions in accordance with NC LPN scope of practice. This individual assists in the delivery of safe, efficient, and high-quality ophthalmic care and ensures accurate, timely clinical documentation to support appropriate medical decision-making.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Strong communication and interpersonal skills.
Problem-solver with analytical skills.
Personable; empathetic with patient’s needs and concerns.
Demonstrated ability to perform comprehensive work ups on 2-3 patients per hour
Well-organized with attention to detail.
Ability to work as a team member.
Demonstrated computer literacy.
Willing to travel to satellite locations.
JOB QUALITY REQUIREMENTS
Communication & Patient Care
Interact with all patients and colleagues with professionalism, courtesy, and respect.
Guide patients through clinic procedures and explain the purpose of all tests performed.
Obtain comprehensive patient history, including:
Chief complaint
History of present illness
Past ocular and medical history
Medication and allergy review
Family and social history
Perform accurate and consistent documentation and clinical measurements, including:
Visual acuity
Lensometry
Applanation or iCare tonometry
Confrontation visual fields
Stereo testing
Motility evaluation
Pupillary assessment
Color vision testing
Refractometry (manifest and automated)
Angle assessment (van Herick)
Pupil dilation and instillation of topical medications per LPN scope and physician order
Schirmer’s testing
Amsler grid testing
Humphrey Visual Field testing
Perform additional testing as required by the provider.
Provide patient education as needed.
Administer medications per NC LPN scope (topical ophthalmic, IM/PO/SC per provider order) and perform delegated clinical tasks consistent with licensing requirements.
Serve as an ophthalmic scribe when assigned, documenting examination findings and assisting with treatment plan documentation.
Coding and Documentation Support
Learn basic coding concepts related to ophthalmic services and modifiers.
Ensure visit documentation supports appropriate E/M or eye code billing.
Maintain accuracy in documenting diagnostic testing, physician findings, and orders.
Administrative and Clinical Support
Recognize when assistance or clinical guidance is required; never perform beyond scope or competencies.
Maintain exam room organization, cleanliness, and supply levels.
Assist in maintaining regulatory and accreditation compliance, including OSHA, HIPAA, and medication handling standards.
Support clinic flow to ensure timely and efficient patient care.
Perform other duties, as required.
Work Culture and Professionalism
Demonstrate teamwork, flexibility, and positivity in daily interactions.
Communicate professionally with patients, families, physicians, and colleagues.
Acknowledge diverse perspectives and contribute to a respectful work environment.
Continuous Learning / Training / Employee Development
Participate in ongoing training, in-services, staff meetings, and continuing education.
Maintain competencies related to ophthalmic testing and LPN practice standards.
Stay current on changes in ophthalmology, eye care technology, and clinic procedures.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Triage
Determines which patient should be taken next from the waiting room to have testing initiated
Escorts patients from the waiting room for the data collectionFollowing testing, advises as to who will see them next and makes them comfortable during the wait
Maintains a smooth flow of patients to the physician, altering the test sequence as required
Escorts patients from the clinical area to the check-out station or optical dispensary, when necessary
Addresses all clinic callbacks by the end of the session in which they were received; insuring proper chart documentation
Under direction of physician, may call pharmacy with either new or prescription refills which will be properly recorded in patient’s chart
Screenings / Health Fairs
Assists in screenings and health fairs as needed.
LANGUAGE SKILLS
• Ability to read, write, and interpret medical instructions, provider orders, correspondence, and EMR documentation. Communicate effectively with patients, families, and staff.
MATHEMATICAL SKILLS
• Ability to compute ratios, percentages, and basic mathematical functions needed in ophthalmic testing, medication administration, and clinical documentation.
REASONING ABILITIES
• Ability to follow detailed clinical instructions, recognize when issues require escalation, and apply sound judgement in patient care scenarios within LPN scope.
PHYSICAL/MENTAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and speak or hear. The employee is regularly required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus. Must have adequate vision for clinical tasks and testing procedures.
WORK ENVIRONMENT
Moderate noise level; fast-paced clinical environment.
Possible exposure to infectious diseases or biohazardous materials (with required PPE).
Employee may be required to travel to any Graystone Eye location.
Qualifications QUALIFICATIONS
Current North Carolina LPN License, in good standing.
One year of clinical experience preferred; ophthalmic/optometric experience strongly preferred.
Current BLS certification required (or obtained within 90 days of hire).
Knowledge of or willingness to learn ophthalmic diagnostic equipment and clinical workflows.
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Position Type : Full Time
MAIN FUNCTION
The Ophthalmic Technician (LPN) provides clinical support to the provider by performing advanced data-collection, diagnostic testing, and patient care functions in accordance with NC LPN scope of practice. This individual assists in the delivery of safe, efficient, and high-quality ophthalmic care and ensures accurate, timely clinical documentation to support appropriate medical decision-making.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Strong communication and interpersonal skills.
Problem-solver with analytical skills.
Personable; empathetic with patient’s needs and concerns.
Demonstrated ability to perform comprehensive work ups on 2-3 patients per hour
Well-organized with attention to detail.
Ability to work as a team member.
Demonstrated computer literacy.
Willing to travel to satellite locations.
JOB QUALITY REQUIREMENTS
Communication & Patient Care
Interact with all patients and colleagues with professionalism, courtesy, and respect.
Guide patients through clinic procedures and explain the purpose of all tests performed.
Obtain comprehensive patient history, including:
Chief complaint
History of present illness
Past ocular and medical history
Medication and allergy review
Family and social history
Perform accurate and consistent documentation and clinical measurements, including:
Visual acuity
Lensometry
Applanation or iCare tonometry
Confrontation visual fields
Stereo testing
Motility evaluation
Pupillary assessment
Color vision testing
Refractometry (manifest and automated)
Angle assessment (van Herick)
Pupil dilation and instillation of topical medications per LPN scope and physician order
Schirmer’s testing
Amsler grid testing
Humphrey Visual Field testing
Perform additional testing as required by the provider.
Provide patient education as needed.
Administer medications per NC LPN scope (topical ophthalmic, IM/PO/SC per provider order) and perform delegated clinical tasks consistent with licensing requirements.
Serve as an ophthalmic scribe when assigned, documenting examination findings and assisting with treatment plan documentation.
Coding and Documentation Support
Learn basic coding concepts related to ophthalmic services and modifiers.
Ensure visit documentation supports appropriate E/M or eye code billing.
Maintain accuracy in documenting diagnostic testing, physician findings, and orders.
Administrative and Clinical Support
Recognize when assistance or clinical guidance is required; never perform beyond scope or competencies.
Maintain exam room organization, cleanliness, and supply levels.
Assist in maintaining regulatory and accreditation compliance, including OSHA, HIPAA, and medication handling standards.
Support clinic flow to ensure timely and efficient patient care.
Perform other duties, as required.
Work Culture and Professionalism
Demonstrate teamwork, flexibility, and positivity in daily interactions.
Communicate professionally with patients, families, physicians, and colleagues.
Acknowledge diverse perspectives and contribute to a respectful work environment.
Continuous Learning / Training / Employee Development
Participate in ongoing training, in-services, staff meetings, and continuing education.
Maintain competencies related to ophthalmic testing and LPN practice standards.
Stay current on changes in ophthalmology, eye care technology, and clinic procedures.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Triage
Determines which patient should be taken next from the waiting room to have testing initiated
Escorts patients from the waiting room for the data collectionFollowing testing, advises as to who will see them next and makes them comfortable during the wait
Maintains a smooth flow of patients to the physician, altering the test sequence as required
Escorts patients from the clinical area to the check-out station or optical dispensary, when necessary
Addresses all clinic callbacks by the end of the session in which they were received; insuring proper chart documentation
Under direction of physician, may call pharmacy with either new or prescription refills which will be properly recorded in patient’s chart
Screenings / Health Fairs
Assists in screenings and health fairs as needed.
LANGUAGE SKILLS
• Ability to read, write, and interpret medical instructions, provider orders, correspondence, and EMR documentation. Communicate effectively with patients, families, and staff.
MATHEMATICAL SKILLS
• Ability to compute ratios, percentages, and basic mathematical functions needed in ophthalmic testing, medication administration, and clinical documentation.
REASONING ABILITIES
• Ability to follow detailed clinical instructions, recognize when issues require escalation, and apply sound judgement in patient care scenarios within LPN scope.
PHYSICAL/MENTAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and speak or hear. The employee is regularly required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus. Must have adequate vision for clinical tasks and testing procedures.
WORK ENVIRONMENT
Moderate noise level; fast-paced clinical environment.
Possible exposure to infectious diseases or biohazardous materials (with required PPE).
Employee may be required to travel to any Graystone Eye location.
Qualifications QUALIFICATIONS
Current North Carolina LPN License, in good standing.
One year of clinical experience preferred; ophthalmic/optometric experience strongly preferred.
Current BLS certification required (or obtained within 90 days of hire).
Knowledge of or willingness to learn ophthalmic diagnostic equipment and clinical workflows.
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