Missionvetpartners
East Riverside Veterinary Hospital
Welcome to East Riverside Veterinary Hospital, your full‑service small animal clinic rooted in the vibrant New Orleans community. Since 2022, our mission has been to provide comprehensive veterinary care while treating every patient like our own. The community acknowledges this commitment, giving us an exceptional 4.8‑star Google rating.
We seek dedicated professionals ready to join our seven‑doctor team and succeed in an environment built on skill and compassion. Joining East Riverside Veterinary Hospital means becoming part of a highly skilled group of teammates committed to elevating patient care. With seven DVMs, you will find consistent support and collaboration, allowing you to focus on your specific areas of expertise.
Our extensive operating hours—open seven days a week until 8 PM on weekdays—reflect our commitment to serving the community and offer flexible scheduling opportunities that help you achieve your career goals and do your best work.
You will practice high‑quality, comprehensive medicine here, spanning the full spectrum of small animal care. Our services are robust, including Urgent Care capabilities to address critical needs within the community.
We provide advanced medical opportunities across surgical procedures, testing and diagnostics, and specialized Advanced Care options. This commitment to clinical excellence ensures you have the tools and resources necessary to handle complex cases and continually grow your professional skills.
Beyond the clinic walls, you will discover the unparalleled culture of New Orleans, LA. This is a city famous worldwide for its unique music, history, and culinary excellence. Located in a historic and accessible neighborhood, East Riverside Veterinary Hospital gives you the ideal opportunity to build your career while enjoying the richness of Louisiana life. If you are looking for a place where history, community, and cutting‑edge veterinary medicine meet, New Orleans offers the perfect backdrop for your continued success.
Job Description At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder—sometimes these messages get filtered out.
We are offering a $250 sign‑on bonus to qualified candidates upon hire!
Lead Receptionist Responsibilities
Train, coach, motivate, supervise, and hold the reception team accountable for job duties. Provide feedback, lead performance reviews and hold disciplinary conversations.
Interview & hire for receptionist positions as needed.
Lead team meetings (monthly), huddles (daily), and 1:1s (quarterly).
Create and edit team schedules and timesheets.
Resolve team and client concerns, help respond to client reviews, and send thank‑you and referral cards.
Oversee accuracy of client forms.
Report injuries following OSHA protocols.
Order prescriptions, diets, office supplies, and other over‑the‑counter products.
Receive and place calls to clients; prioritize multiple tasks calmly and organized.
Maintain proper documentation through client and pet records (referral documentation, previous medical history received, etc.).
Assist all clients by providing instructions, information, invoices, dispensing prescription items per the veterinarians instructions, and scheduling all future appointments.
Utilize hospital computer systems to document medical records and communicate with clients and teammates.
Manage financial needs by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
Provide excellent customer service and professional communication.
Advocate for pets through client education on preventative care, pet health needs, treatment recommendations, and all other hospital services/procedures.
Maintain a positive attitude in all interactions with clients, pets, and teammates.
Show empathy toward clients and treat pets with compassion and respect.
Responsibilities and Benefits
Utilizing standard office/business equipment.
Knowledge of veterinary medical terminology and procedures.
Flexible schedule including some weekend and holiday shifts.
Experience with veterinary software is preferred.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Possession of organizational skills.
Critical thinking—understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Strong verbal and written communication skills, good judgment and ability to manage stressful situations.
#J-18808-Ljbffr
We seek dedicated professionals ready to join our seven‑doctor team and succeed in an environment built on skill and compassion. Joining East Riverside Veterinary Hospital means becoming part of a highly skilled group of teammates committed to elevating patient care. With seven DVMs, you will find consistent support and collaboration, allowing you to focus on your specific areas of expertise.
Our extensive operating hours—open seven days a week until 8 PM on weekdays—reflect our commitment to serving the community and offer flexible scheduling opportunities that help you achieve your career goals and do your best work.
You will practice high‑quality, comprehensive medicine here, spanning the full spectrum of small animal care. Our services are robust, including Urgent Care capabilities to address critical needs within the community.
We provide advanced medical opportunities across surgical procedures, testing and diagnostics, and specialized Advanced Care options. This commitment to clinical excellence ensures you have the tools and resources necessary to handle complex cases and continually grow your professional skills.
Beyond the clinic walls, you will discover the unparalleled culture of New Orleans, LA. This is a city famous worldwide for its unique music, history, and culinary excellence. Located in a historic and accessible neighborhood, East Riverside Veterinary Hospital gives you the ideal opportunity to build your career while enjoying the richness of Louisiana life. If you are looking for a place where history, community, and cutting‑edge veterinary medicine meet, New Orleans offers the perfect backdrop for your continued success.
Job Description At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder—sometimes these messages get filtered out.
We are offering a $250 sign‑on bonus to qualified candidates upon hire!
Lead Receptionist Responsibilities
Train, coach, motivate, supervise, and hold the reception team accountable for job duties. Provide feedback, lead performance reviews and hold disciplinary conversations.
Interview & hire for receptionist positions as needed.
Lead team meetings (monthly), huddles (daily), and 1:1s (quarterly).
Create and edit team schedules and timesheets.
Resolve team and client concerns, help respond to client reviews, and send thank‑you and referral cards.
Oversee accuracy of client forms.
Report injuries following OSHA protocols.
Order prescriptions, diets, office supplies, and other over‑the‑counter products.
Receive and place calls to clients; prioritize multiple tasks calmly and organized.
Maintain proper documentation through client and pet records (referral documentation, previous medical history received, etc.).
Assist all clients by providing instructions, information, invoices, dispensing prescription items per the veterinarians instructions, and scheduling all future appointments.
Utilize hospital computer systems to document medical records and communicate with clients and teammates.
Manage financial needs by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
Provide excellent customer service and professional communication.
Advocate for pets through client education on preventative care, pet health needs, treatment recommendations, and all other hospital services/procedures.
Maintain a positive attitude in all interactions with clients, pets, and teammates.
Show empathy toward clients and treat pets with compassion and respect.
Responsibilities and Benefits
Utilizing standard office/business equipment.
Knowledge of veterinary medical terminology and procedures.
Flexible schedule including some weekend and holiday shifts.
Experience with veterinary software is preferred.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Possession of organizational skills.
Critical thinking—understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Strong verbal and written communication skills, good judgment and ability to manage stressful situations.
#J-18808-Ljbffr