Transdev
Job Overview
Transdev in Concord, NC is hiring a Scheduler/Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety.
Benefits
Competitive compensation package of minimum $17.00 per hour – maximum $19.00 per hour
Vacation: up to 20 days per year
Sick days: up to 4 days per year
Holidays: 7 paid holidays
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Key Responsibilities
Answer customer calls and input ride information using a computerized scheduling system.
Enter new customer information and changes into the system.
Data entry into spreadsheets and databases.
Communicate late vehicle service and verify “No Shows” with customers.
Resolve service-related complaints.
Create daily route maps of the reservations for the drivers.
Other duties as required.
Qualifications
High school diploma or GED required.
2 years reservationist or customer service experience.
Computer literate.
Excellent communication and listening skills.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug test and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements
Work outside in varying temperature, weather, and humidity conditions – 100% of the job is performed outside, work alone in remote locations.
Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances on possible sloped ground or slippery and uneven surfaces.
Push and pull objects up to 20 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Legal and Equal Opportunity Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us at HR.TalentAcquisition@transdev.com.
Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must be eligible to work in the United States without requiring sponsorship now or in the future, and must successfully pass a pre‑employment drug screen.
California applicants: Please click here for CA Employee Privacy Policy.
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Benefits
Competitive compensation package of minimum $17.00 per hour – maximum $19.00 per hour
Vacation: up to 20 days per year
Sick days: up to 4 days per year
Holidays: 7 paid holidays
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Key Responsibilities
Answer customer calls and input ride information using a computerized scheduling system.
Enter new customer information and changes into the system.
Data entry into spreadsheets and databases.
Communicate late vehicle service and verify “No Shows” with customers.
Resolve service-related complaints.
Create daily route maps of the reservations for the drivers.
Other duties as required.
Qualifications
High school diploma or GED required.
2 years reservationist or customer service experience.
Computer literate.
Excellent communication and listening skills.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug test and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements
Work outside in varying temperature, weather, and humidity conditions – 100% of the job is performed outside, work alone in remote locations.
Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances on possible sloped ground or slippery and uneven surfaces.
Push and pull objects up to 20 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Legal and Equal Opportunity Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us at HR.TalentAcquisition@transdev.com.
Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must be eligible to work in the United States without requiring sponsorship now or in the future, and must successfully pass a pre‑employment drug screen.
California applicants: Please click here for CA Employee Privacy Policy.
#J-18808-Ljbffr