Senior NOC Lead: Advanced Support & Mentoring (Remote IL)

A leading IT solutions provider is seeking a Senior NOC Help Desk Agent in Schaumburg, IL. This full-time role addresses Level 2 and Level 3 technical issues, providing critical support in a fast-paced environment. Candidates should possess strong problem-solving skills, knowledge of networking technologies, and experience with Windows Server. This position offers opportunities for professional growth while ensuring excellent customer service and client satisfaction. A hybrid work arrangement is possible, making it ideal for proactive and skilled individuals. #J-18808-Ljbffr