Knowledge Services
Overview
THIS POSITION IS LOCATED IN MICHIGAN CITY, INDIANA
Knowledge Services,
established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.
As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person’s endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.
Responsibilities
Welcome all on-site visitors and determine nature of business
Review client information for accuracy
Assist with computer applications
Schedule client appointments
Scan documents into client case file
Maintain fax machines and copier functions
Answer and direct incoming calls
Maintain daily activity reports
Deliver outstanding customer service to all clients
Qualifications
Desire to help others
Strong customer service background
Ability to maintain confidentiality
Handle conflict in a calm manner
Reliable and dependable in the work place
Proven job stability
High School diploma or equivalent
Clean criminal background
Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired
This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $15.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.
If you are looking for a position that could be the start of your career, apply now for immediate consideration.
Physical Requirements:
Job frequently requires sitting, handling objects with hands.
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.
Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.
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Knowledge Services,
established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.
As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person’s endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.
Responsibilities
Welcome all on-site visitors and determine nature of business
Review client information for accuracy
Assist with computer applications
Schedule client appointments
Scan documents into client case file
Maintain fax machines and copier functions
Answer and direct incoming calls
Maintain daily activity reports
Deliver outstanding customer service to all clients
Qualifications
Desire to help others
Strong customer service background
Ability to maintain confidentiality
Handle conflict in a calm manner
Reliable and dependable in the work place
Proven job stability
High School diploma or equivalent
Clean criminal background
Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired
This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $15.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.
If you are looking for a position that could be the start of your career, apply now for immediate consideration.
Physical Requirements:
Job frequently requires sitting, handling objects with hands.
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.
Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.
INDDFR
#J-18808-Ljbffr