El Centro Family Health
Overview
As a Federally Qualified Health Center, 501c3, our mission is to provide affordable, accessible, quality health care to the people of Northern New Mexico. We strive to improve the quality of life by bringing primary health care and basic health education to the people of Northern New Mexico through a system of clinics and cooperative programs. El Centro offers vital health services in a caring and supportive environment.
Position El Centro Family Health is seeking a full-time Clinic Receptionist dedicated to serving the needs of our community.
Ideal Candidate Qualifications
Strong interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Attention to detail.
Willing to travel to outlying clinics as needed.
Excellent communication skills.
Knowledge and fluent skills of Microsoft Office Excel and Word applications, internet explorer usage, and Outlook.
Responsibilities Under direction supervision of the Clinic Manager or Regional Administrator the Clinic Receptionist is responsible for projecting a positive first impression of the organization, communicating effectively with coworkers and the general public, greeting patients and other visitors, determining their needs, and directing them accordingly to the appropriate party with complete confidentiality. Key results include accurate and reliable work products that impact the financial performance of El Centro Family Health.
The Clinic Receptionist works in a busy medical clinic environment and must be courteous, polite, and helpful to patients, visitors, public and staff while exhibiting customer service. Requires excellent telephone etiquette, ability to work well under pressure, accurate and efficient work, and ability to work in a supportive manner with patients, visitors, public and staff. Position requires attention to detail, ability to relate data elements, and ability to evaluate discrepancies in data and documents using defined sources of information. May receive and record payments or other documentation for financial reimbursement and is not delegated authority to commit the company in the expenditure of funds or in the adoption of changes in policy or procedure. Employee is responsible for identifying correct answers and recommending action with a high degree of reliability. Errors may result in patient and employee inconvenience, dissatisfaction, and potential legal action. Work is primarily performed in an automated database, with protocols for backup and security. Because the Clinic Receptionist has access to personal data regarding individual patients and families, maintaining a high level of confidentiality of the information processed is essential. Violation of confidentiality may result in disciplinary action, including termination of employment.
Minimum Requirements Education:
High school diploma or GED equivalent.
Experience (preferred):
Minimum of two (2) years’ experience, with at least one (1) year experience in a related field.
Preferred Requirements Experience:
Medical terminology and health insurance claims, Medicaid, and Medicare.
Knowledge, Skills and Abilities:
Bi-lingual: Fluent English/Spanish.
Benefits
401(k) Retirement
7 Paid Holidays
Medical, Dental, Vision Insurance
100% Employer Paid Basic Life Insurance
Employee Voluntary Supplemental Benefits
Employee Assistance Program
Flexible Spending Account (FSA)
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Position El Centro Family Health is seeking a full-time Clinic Receptionist dedicated to serving the needs of our community.
Ideal Candidate Qualifications
Strong interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Attention to detail.
Willing to travel to outlying clinics as needed.
Excellent communication skills.
Knowledge and fluent skills of Microsoft Office Excel and Word applications, internet explorer usage, and Outlook.
Responsibilities Under direction supervision of the Clinic Manager or Regional Administrator the Clinic Receptionist is responsible for projecting a positive first impression of the organization, communicating effectively with coworkers and the general public, greeting patients and other visitors, determining their needs, and directing them accordingly to the appropriate party with complete confidentiality. Key results include accurate and reliable work products that impact the financial performance of El Centro Family Health.
The Clinic Receptionist works in a busy medical clinic environment and must be courteous, polite, and helpful to patients, visitors, public and staff while exhibiting customer service. Requires excellent telephone etiquette, ability to work well under pressure, accurate and efficient work, and ability to work in a supportive manner with patients, visitors, public and staff. Position requires attention to detail, ability to relate data elements, and ability to evaluate discrepancies in data and documents using defined sources of information. May receive and record payments or other documentation for financial reimbursement and is not delegated authority to commit the company in the expenditure of funds or in the adoption of changes in policy or procedure. Employee is responsible for identifying correct answers and recommending action with a high degree of reliability. Errors may result in patient and employee inconvenience, dissatisfaction, and potential legal action. Work is primarily performed in an automated database, with protocols for backup and security. Because the Clinic Receptionist has access to personal data regarding individual patients and families, maintaining a high level of confidentiality of the information processed is essential. Violation of confidentiality may result in disciplinary action, including termination of employment.
Minimum Requirements Education:
High school diploma or GED equivalent.
Experience (preferred):
Minimum of two (2) years’ experience, with at least one (1) year experience in a related field.
Preferred Requirements Experience:
Medical terminology and health insurance claims, Medicaid, and Medicare.
Knowledge, Skills and Abilities:
Bi-lingual: Fluent English/Spanish.
Benefits
401(k) Retirement
7 Paid Holidays
Medical, Dental, Vision Insurance
100% Employer Paid Basic Life Insurance
Employee Voluntary Supplemental Benefits
Employee Assistance Program
Flexible Spending Account (FSA)
#J-18808-Ljbffr