Panda Restaurant Group Inc
Job Summary
Are you craving a career? Ready for growth? Come see why Panda might be the right place!
At Panda, we share a common mission: deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values—proactive, respect/win‑win, growth, great operations, and giving.
Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family‑owned company is still run by founders Andrew and Peggy Cherng. Panda offers competitive benefits and rewarding opportunities, from entry‑level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Our continued growth has created new career opportunities for management, crew members, and kitchen team members.
Responsibilities The busser plays a critical role in assisting servers in providing exceptional service to guests.
Assist with clearing and resetting tables, refilling water, serving tea, and restocking clean plates, silverware, and glassware.
Ensure guests feel welcome and taken care of by providing exceptional service.
Ensure smooth turnover of tables, effective clearing, and timely maintenance of tables.
Essential Functions
Clear and reset tables according to Panda standards and company procedures.
Prepare and serve ice‑water and hot tea to guests as soon as the party is seated.
Assist servers in serving guests' orders as needed.
Remove plates and silverware from the table when guests finish.
Notify servers when bringing coffee or other beverages to ensure proper charges.
Assist servers with monitoring tables for guest satisfaction and quality, and provide additional service.
Inform the server of any potential guest issues.
Set up workstations, ensuring all server supplies, including ice bins, are replenished and ready for peak periods.
Ensure table linens, silverware, glassware, and other items are clean and in good condition; replace as needed and alert management to damage.
Keep the dining room area clean and free of debris; clean up spills promptly.
Maintain restroom cleanliness and restock supplies when necessary.
Perform opening, ongoing, and closing side work.
Maintain constant awareness of safety issues and report incidents to management.
Act responsibly toward all company property, supplies, and equipment.
Benefits
Flexible schedules
Competitive pay
Free meals while working at Panda
Health, vision, dental, voluntary short‑term disability, cancer income protection insurance for full‑time associates
Health Care and Dependent Care Flexible Spending accounts
401(k) with company match
Vacation, sick leave, bereavement/funeral leave, and Leave Share Program for eligible associates
Associate discounts for many brands
Referral bonus for eligible associates
Opportunity to give back to the community
Hands‑on paid training to prepare you for success
On‑going career and leadership development
Opportunities for growth into management positions
Pre‑tax dependent care flexible spending account
For details, please refer to https://www.pandacareers.com/files/PRG_HR_Recruiting_Benefits.pdf.
Eligibility Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.
ADA Statement While performing duties, counter areas are often hot with steam from the steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use a Chinese knife and other kitchen equipment, and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across countertops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast‑paced work environment, have effective verbal communication skills, and adapt to a dynamic environment with changing priorities, and the ability to manage conflicts or difficult situations.
Equal Opportunity Employer Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender, gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Panda complies with all federal, state, and local laws regarding workplace accommodation requests. The Americans with Disabilities Act prohibits discrimination against qualified individuals. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process. If you believe you require an accommodation, please reach out to TASupport@PandaRG.com.
Pay Range $16.5 per hour – $19.5 per hour. Within the range, individual pay is determined using various factors, including work location and experience.
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At Panda, we share a common mission: deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values—proactive, respect/win‑win, growth, great operations, and giving.
Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family‑owned company is still run by founders Andrew and Peggy Cherng. Panda offers competitive benefits and rewarding opportunities, from entry‑level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Our continued growth has created new career opportunities for management, crew members, and kitchen team members.
Responsibilities The busser plays a critical role in assisting servers in providing exceptional service to guests.
Assist with clearing and resetting tables, refilling water, serving tea, and restocking clean plates, silverware, and glassware.
Ensure guests feel welcome and taken care of by providing exceptional service.
Ensure smooth turnover of tables, effective clearing, and timely maintenance of tables.
Essential Functions
Clear and reset tables according to Panda standards and company procedures.
Prepare and serve ice‑water and hot tea to guests as soon as the party is seated.
Assist servers in serving guests' orders as needed.
Remove plates and silverware from the table when guests finish.
Notify servers when bringing coffee or other beverages to ensure proper charges.
Assist servers with monitoring tables for guest satisfaction and quality, and provide additional service.
Inform the server of any potential guest issues.
Set up workstations, ensuring all server supplies, including ice bins, are replenished and ready for peak periods.
Ensure table linens, silverware, glassware, and other items are clean and in good condition; replace as needed and alert management to damage.
Keep the dining room area clean and free of debris; clean up spills promptly.
Maintain restroom cleanliness and restock supplies when necessary.
Perform opening, ongoing, and closing side work.
Maintain constant awareness of safety issues and report incidents to management.
Act responsibly toward all company property, supplies, and equipment.
Benefits
Flexible schedules
Competitive pay
Free meals while working at Panda
Health, vision, dental, voluntary short‑term disability, cancer income protection insurance for full‑time associates
Health Care and Dependent Care Flexible Spending accounts
401(k) with company match
Vacation, sick leave, bereavement/funeral leave, and Leave Share Program for eligible associates
Associate discounts for many brands
Referral bonus for eligible associates
Opportunity to give back to the community
Hands‑on paid training to prepare you for success
On‑going career and leadership development
Opportunities for growth into management positions
Pre‑tax dependent care flexible spending account
For details, please refer to https://www.pandacareers.com/files/PRG_HR_Recruiting_Benefits.pdf.
Eligibility Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.
ADA Statement While performing duties, counter areas are often hot with steam from the steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use a Chinese knife and other kitchen equipment, and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across countertops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast‑paced work environment, have effective verbal communication skills, and adapt to a dynamic environment with changing priorities, and the ability to manage conflicts or difficult situations.
Equal Opportunity Employer Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender, gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Panda complies with all federal, state, and local laws regarding workplace accommodation requests. The Americans with Disabilities Act prohibits discrimination against qualified individuals. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process. If you believe you require an accommodation, please reach out to TASupport@PandaRG.com.
Pay Range $16.5 per hour – $19.5 per hour. Within the range, individual pay is determined using various factors, including work location and experience.
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