Connecticut Department of Administrative Services
State Police Dispatcher Trainee
Connecticut Department of Administrative Services, Windsor Locks, Connecticut, us, 06096
State Police Dispatcher Trainee
Connecticut Department of Administrative Services and the Department of Emergency Services and Public Protection (DESPP), Division of State Police are accepting applications for State Police Dispatcher Trainee positions for select shifts and locations.
Recruitment Details
Recruitment #251215-6391CL-001
Location:
Bethany, CT Bridgeport, CT Canaan, CT Colchester, CT Hartford, CT Killingly, CT Litchfield, CT Middletown, CT Montville, CT Southbury, CT Tolland, CT Westbrook, CT Windsor Locks, CT
Open to Public – Close Date: 1/23/2026 11:59 PM
Salary: New Hires $50,475 – upon completion of all training and working test period $57,949
Introduction State Police Dispatchers are the “first‑first” responders, the essential communication link between the public and law enforcement. This is a deep, wide, and essential role where you will take calls from citizens in crisis, remain composed, and use telephone, radio, and computer systems to gather and disseminate critical information swiftly.
Responsibilities
Receive and respond to calls from the public and assist in dispatching troopers to incidents within their jurisdiction.
Operate complex communications equipment and monitor radio frequencies.
Assist in researching information for troopers on matters such as stolen vehicles and criminal records.
Record, code, and enter pertinent law‑enforcement information and daily activity data into computer terminals and manual logs.
Provide general information to the public and perform related duties as required.
Qualifications
Calm individuals capable of making split‑second decisions.
Proficiency in gathering and disseminating information quickly and accurately.
Ability to multi‑task between telephone, radio, and computer systems in stressful situations.
Comfort with computers, typing, data input, and using technology.
Ability to remain composed under emergency stress and maintain cooperative relationships with others.
Strong English communication skills – speaking and reading.
Preferred Qualifications
Experience managing competing priorities while meeting deadlines.
Experience working in emergency situations within a law‑enforcement agency.
Experience viewing and operating a CCTV system.
Experience operating a digital trunked police‐style radio system and multiple computers and radios simultaneously.
Training Program Upon offer, candidates must complete the Dispatch Training Academy, consisting of two phases:
Phase I – Classroom‑based Training : 8 weeks (320 hours) in Meriden, CT, covering CAD, telephone and radio training, critical incident management, and certifications (DSET, COLLECT, EMD, NIMS/ICS).
Phase II – Communication Training Officer (CTO) Training : 8 weeks of on‑the‑job training, shadowing a seasoned dispatcher and gradually assuming independent responsibilities.
Successful completion of both phases and the six‑month working test period results in promotion to State Police Dispatcher.
Work Locations
Western District : Bridgeport – Troop G, Canaan – Troop B, Litchfield – Troop L, Southbury – Troop A
Central District : Bethany – Troop I, Hartford and Windsor Locks – Troop H, Westbrook – Troop F
Eastern District : Colchester – Troop K, Danielson – Troop D, Montville – Troop E, Tolland – Troop C
Benefits & Compensation
Competitive salary and benefits including retirement plan, health and wellness package, and eligibility for federal student loan forgiveness.
Shift differential for evenings, midnight, weekends, and overtime; bank holidays paid; stipend for the life of the contract.
Privileges such as premium holiday pay and work–life balance opportunities.
Application Process
Complete the online application (no resumes required at this stage).
Respond to referral questions and undergo a comprehensive background investigation.
Attend an in‑person interview with the hiring team.
Undergo medical evaluation and comprehensive physical examination if required.
Contact Information Benjamin Beaudry –
Benjamin.Beaudry@ct.gov
Dispatch training inquiries –
csp.dispatch.training@ct.gov
Equal Opportunity Employer The State of Connecticut is an equal‑opportunity/affirmative‑action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
Apply Now To apply or submit a supplemental questionnaire, visit the Connecticut Department of Administrative Services online portal.
#J-18808-Ljbffr
Recruitment Details
Recruitment #251215-6391CL-001
Location:
Bethany, CT Bridgeport, CT Canaan, CT Colchester, CT Hartford, CT Killingly, CT Litchfield, CT Middletown, CT Montville, CT Southbury, CT Tolland, CT Westbrook, CT Windsor Locks, CT
Open to Public – Close Date: 1/23/2026 11:59 PM
Salary: New Hires $50,475 – upon completion of all training and working test period $57,949
Introduction State Police Dispatchers are the “first‑first” responders, the essential communication link between the public and law enforcement. This is a deep, wide, and essential role where you will take calls from citizens in crisis, remain composed, and use telephone, radio, and computer systems to gather and disseminate critical information swiftly.
Responsibilities
Receive and respond to calls from the public and assist in dispatching troopers to incidents within their jurisdiction.
Operate complex communications equipment and monitor radio frequencies.
Assist in researching information for troopers on matters such as stolen vehicles and criminal records.
Record, code, and enter pertinent law‑enforcement information and daily activity data into computer terminals and manual logs.
Provide general information to the public and perform related duties as required.
Qualifications
Calm individuals capable of making split‑second decisions.
Proficiency in gathering and disseminating information quickly and accurately.
Ability to multi‑task between telephone, radio, and computer systems in stressful situations.
Comfort with computers, typing, data input, and using technology.
Ability to remain composed under emergency stress and maintain cooperative relationships with others.
Strong English communication skills – speaking and reading.
Preferred Qualifications
Experience managing competing priorities while meeting deadlines.
Experience working in emergency situations within a law‑enforcement agency.
Experience viewing and operating a CCTV system.
Experience operating a digital trunked police‐style radio system and multiple computers and radios simultaneously.
Training Program Upon offer, candidates must complete the Dispatch Training Academy, consisting of two phases:
Phase I – Classroom‑based Training : 8 weeks (320 hours) in Meriden, CT, covering CAD, telephone and radio training, critical incident management, and certifications (DSET, COLLECT, EMD, NIMS/ICS).
Phase II – Communication Training Officer (CTO) Training : 8 weeks of on‑the‑job training, shadowing a seasoned dispatcher and gradually assuming independent responsibilities.
Successful completion of both phases and the six‑month working test period results in promotion to State Police Dispatcher.
Work Locations
Western District : Bridgeport – Troop G, Canaan – Troop B, Litchfield – Troop L, Southbury – Troop A
Central District : Bethany – Troop I, Hartford and Windsor Locks – Troop H, Westbrook – Troop F
Eastern District : Colchester – Troop K, Danielson – Troop D, Montville – Troop E, Tolland – Troop C
Benefits & Compensation
Competitive salary and benefits including retirement plan, health and wellness package, and eligibility for federal student loan forgiveness.
Shift differential for evenings, midnight, weekends, and overtime; bank holidays paid; stipend for the life of the contract.
Privileges such as premium holiday pay and work–life balance opportunities.
Application Process
Complete the online application (no resumes required at this stage).
Respond to referral questions and undergo a comprehensive background investigation.
Attend an in‑person interview with the hiring team.
Undergo medical evaluation and comprehensive physical examination if required.
Contact Information Benjamin Beaudry –
Benjamin.Beaudry@ct.gov
Dispatch training inquiries –
csp.dispatch.training@ct.gov
Equal Opportunity Employer The State of Connecticut is an equal‑opportunity/affirmative‑action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
Apply Now To apply or submit a supplemental questionnaire, visit the Connecticut Department of Administrative Services online portal.
#J-18808-Ljbffr