Highgate Hotels, LP
Banquet Porter - Full Time
Requisition ID: 2025-72908
Category: Food and Beverage
Job Location: US-HI-Kapa'a
Property: Hilton Garden Inn Kauai Wailua Bay
Compensation Minimum: USD $22.00/Hr.
Compensation Maximum: USD $24.50/Hr.
Compensation Type: Hourly
Location Hilton Garden Inn Kauai Wailua Bay
Overview The Banquet Porter is responsible for the set‑up, refresh, tear down and maintenance of all meeting space.
Responsibilities
Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
Ensure the correct timely set up of all Banquet Event Order functions.
Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre‑function space, and storage areas to include the carpet, walls, walks, doors, windows, heating/air conditioning units, etc.
Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.
Be familiar with fire exit and extinguisher location, and follow all hotel safety rules.
Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.
Transport and store tables, chairs, and other equipment.
Refresh meeting rooms as needed.
Notify management of any hazards.
Handle items for "Lost and Found" according to the standards.
Ensure overall guest satisfaction.
Qualifications
High School diploma or equivalent and/or related experience in a hotel or a related field preferred. Flexible and long hours sometimes required.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
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Category: Food and Beverage
Job Location: US-HI-Kapa'a
Property: Hilton Garden Inn Kauai Wailua Bay
Compensation Minimum: USD $22.00/Hr.
Compensation Maximum: USD $24.50/Hr.
Compensation Type: Hourly
Location Hilton Garden Inn Kauai Wailua Bay
Overview The Banquet Porter is responsible for the set‑up, refresh, tear down and maintenance of all meeting space.
Responsibilities
Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
Ensure the correct timely set up of all Banquet Event Order functions.
Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre‑function space, and storage areas to include the carpet, walls, walks, doors, windows, heating/air conditioning units, etc.
Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.
Be familiar with fire exit and extinguisher location, and follow all hotel safety rules.
Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.
Transport and store tables, chairs, and other equipment.
Refresh meeting rooms as needed.
Notify management of any hazards.
Handle items for "Lost and Found" according to the standards.
Ensure overall guest satisfaction.
Qualifications
High School diploma or equivalent and/or related experience in a hotel or a related field preferred. Flexible and long hours sometimes required.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
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