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Inside Higher Ed

Banquet Server- Mornings and Weekdays (Hotel Job)

Inside Higher Ed, Cedar Rapids, Iowa, United States, 52404

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Banquet Server – Mornings and Weekdays (Hotel Job) Join to apply for the

Banquet Server – Mornings and Weekdays (Hotel Job)

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Inside Higher Ed

Job Goal The shifts needed are weekday mornings and days.

General Job Summary Set-up and serve food and beverages to guests. This position will work as a server or a bartender depending on the event and business demand. This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students and hourly employees in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education.

Universal Core Competencies

Advocate for Continual Improvement – empower each other to identify opportunities for excellence.

Collaborate with Mutual Accountability – work together with a willingness to take ownership and account for our actions.

Champion Service – anticipate needs and create a welcoming, diverse, and inclusive environment.

Perseverance – commitment to excellence even in the face of adversity or delay in achieving success.

Lead – regardless of title, through positive influence.

Duties/Responsibilities

Provide prompt, courteous and efficient food and beverage service for the banquet department.

Set up for banquet events, carry trays, serve guests and clean up events.

Provide consistently high standard of service in all areas of service and meal functions related to group.

Ensure a clean and safe working environment.

Effectively handle customer concerns.

Participate in department and pre-shift meetings.

Prepare Mixed drinks as ordered, and collect payment and give change to guests at Banquet Bar’s.

Understand and practice “Service Alcohol with Care” principles.

Maintain compliance with required training as designated by supervisor.

Regular and consistent attendance at work.

Perform other related work duties as assigned.

Performance Expectations Welcome, value, and nurture people of all backgrounds, perspectives, and experiences as well as support and promote an environment that accepts differences.

Regular and consistent attendance at work.

Provide prompt and courteous service to all customers.

Adhere to all environment policies and procedures as required.

Ensure adherence to all regulatory requirements, including the health code.

Minimum Qualifications

High School Diploma or Equivalent

Serving: Must be at least 16 years old.

Customer service skills and knowledge are essential.

Bartending Shifts: Must be 18 years or older.

Preferred Qualifications, Licenses, Certifications Or Registrations Experience is preferred, but not required.

EEO AA/STATEMENT Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572, Email: equity@Kirkwood.edu or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Management and Manufacturing

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