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CommonSpirit Health

Clinic Receptionist

CommonSpirit Health, Nashville, Tennessee, United States

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Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 138 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our Mission As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please for more information about our mission, vision, and values.

The posted compensation range of $15.00 – $20.33 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-427493. Employment Type: PRN. Department: Family Practice. Clinic Hours/Pay Period: 0. Shift: Day. Weekly Schedule: M-F Remote. Category: Administrative and Clerical.

Job Summary and Responsibilities Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

Key Responsibilities

Perform patient check‑in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

Answer phone calls and direct them appropriately.

Schedule appointments according to office guidelines.

Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

Copy/scan patient access related hardcopy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

Prepare charts for patient appointments, ensuring all necessary information is complete.

Conduct all functions associated with patient check‑out, including pricing services, collecting patient responsibility payments and scheduling follow‑up appointments.

Perform duties involving record filing and retrieval and assist with filing of registration documentation in electronic medical records.

Confirm next‑day appointments and alert patients to required documentation, including details related to time‑of‑service payment.

Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.

Perform other duties as assigned.

Job Requirements Education

High school diploma or equivalent required.

Experience

1 year of healthcare experience preferred.

Electronic medical record experience preferred.

Where You’ll Work CHI Memorial Family Practice Associates – Ooltewah. CHI Memorial Medical Group (Mountain Management Services), now part of CommonSpirit Health, formed between Catholic Health Initiatives (CHI) and Dignity Health, is a Management Service Organization (MSO) that provides comprehensive office management services for all Memorial Health Partners and many physicians in private practice. We are proud to be a part of the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.

Benefits

Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needs.

Employee Assistance Program (EAP) for you and your family.

Health/Dental/Vision Insurance.

Flexible spending accounts.

Voluntary protection: Group Accident, Critical Illness, and Identity Theft.

Adoption Assistance.

Paid Time Off (PTO).

Tuition Assistance for career growth and development.

Matching Retirement Programs.

Wellness Program.

If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today! Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full‑time benefit‑eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefits including, but not limited to, 401(k), 403(b), and other defined benefit offerings, as may be amended from time to time. For more information, please visit.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

Equal Opportunity CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c). External hires must pass a post‑offer, pre‑employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438‑5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E‑Verify.

CommonSpirit Health

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