Loop Neighborhood
Express Car Wash Team Member – Loop Neighborhood Market, Daly City, CA
Job Details FLSA (Fair Labor Standards Act): Non-Exempt Reporting Structure: Team Leader Starting Pay: $17.00 – $19.00 per hour
Position Summary The Express Car Wash Team Member is responsible for providing exceptional service and ensuring a positive experience for all customers. This includes assisting customers in selecting the right wash package, offering additional services through effective upselling techniques, and ensuring a clean and welcoming environment. The associate maintains a professional, friendly demeanor while addressing any customer inquiries and needs promptly.
In addition to customer service, the associate plays a vital role in maintaining and operating the car wash. Duties include performing routine cleaning and maintenance of the wash equipment, monitoring the car wash system for any issues, and troubleshooting minor malfunctions in the automatic car wash system. Strong communication skills and a basic understanding of car wash operations and equipment are essential for success in this role.
We provide all necessary training to get you up to speed, so if these duties excite you, apply as soon as possible!
Primary Responsibilities
Provide outstanding customer service by greeting customers, assisting with wash package selections, and addressing inquiries in a friendly and professional manner.
Upsell additional services and products, such as upgraded wash packages or car care items, to enhance customer experience and drive sales.
Maintain cleanliness and organization of the car wash tunnel and outside areas, ensuring all equipment, customer areas, and restrooms are tidy and operational.
Monitor the operation of the automatic car wash system, performing basic troubleshooting and identifying potential malfunctions or issues.
Perform routine maintenance on car wash equipment, such as checking fluid levels and cleaning components, to ensure optimal performance and efficiency.
Resolve customer concerns or issues in a timely manner, escalating more complex problems to management when necessary.
Adhere to safety protocols and company policies to ensure a safe environment for both customers and team members.
Perform additional duties as required by the Team Leader to support store operations.
Requirements and Qualifications
Must be able to work a flexible schedule as needed.
Communicate verbally and in writing with various management on car wash operations within quick timelines, especially if there are any changes that may adversely affect store operations.
Ability to read, understand, and write in English.
Perform basic math, including proper calculation of change.
Ability to be on time and fulfill all scheduled shifts as required by the company’s attendance policies.
Can lift up to 50 pounds.
Ability to climb ladders as needed.
Ability to remain calm and respond to emergencies according to company policies and procedures.
Tolerate exposure to gasoline fumes and cleaning products.
Ability to work in various environments, including harsh weather conditions.
Uniforms will be provided and must be worn while on the clock.
Employee Incentives
Employees with us for 6 months to 3 years: 0.10 cents off a gallon of fuel.
Employees with us for 3 to 5 years: 0.30 cents off a gallon of fuel.
Employees with us for 5+ years: 0.40 cents off a gallon of fuel.
Maximum 20 gallons and 2 fill‑ups per week.
Additional Info
Must be 18+ years old to work.
Other duties as assigned.
Schedule may fluctuate based on business need or weather conditions.
Disclaimer The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.
The company reserves the right to run background checks as a condition of employment.
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Job Details FLSA (Fair Labor Standards Act): Non-Exempt Reporting Structure: Team Leader Starting Pay: $17.00 – $19.00 per hour
Position Summary The Express Car Wash Team Member is responsible for providing exceptional service and ensuring a positive experience for all customers. This includes assisting customers in selecting the right wash package, offering additional services through effective upselling techniques, and ensuring a clean and welcoming environment. The associate maintains a professional, friendly demeanor while addressing any customer inquiries and needs promptly.
In addition to customer service, the associate plays a vital role in maintaining and operating the car wash. Duties include performing routine cleaning and maintenance of the wash equipment, monitoring the car wash system for any issues, and troubleshooting minor malfunctions in the automatic car wash system. Strong communication skills and a basic understanding of car wash operations and equipment are essential for success in this role.
We provide all necessary training to get you up to speed, so if these duties excite you, apply as soon as possible!
Primary Responsibilities
Provide outstanding customer service by greeting customers, assisting with wash package selections, and addressing inquiries in a friendly and professional manner.
Upsell additional services and products, such as upgraded wash packages or car care items, to enhance customer experience and drive sales.
Maintain cleanliness and organization of the car wash tunnel and outside areas, ensuring all equipment, customer areas, and restrooms are tidy and operational.
Monitor the operation of the automatic car wash system, performing basic troubleshooting and identifying potential malfunctions or issues.
Perform routine maintenance on car wash equipment, such as checking fluid levels and cleaning components, to ensure optimal performance and efficiency.
Resolve customer concerns or issues in a timely manner, escalating more complex problems to management when necessary.
Adhere to safety protocols and company policies to ensure a safe environment for both customers and team members.
Perform additional duties as required by the Team Leader to support store operations.
Requirements and Qualifications
Must be able to work a flexible schedule as needed.
Communicate verbally and in writing with various management on car wash operations within quick timelines, especially if there are any changes that may adversely affect store operations.
Ability to read, understand, and write in English.
Perform basic math, including proper calculation of change.
Ability to be on time and fulfill all scheduled shifts as required by the company’s attendance policies.
Can lift up to 50 pounds.
Ability to climb ladders as needed.
Ability to remain calm and respond to emergencies according to company policies and procedures.
Tolerate exposure to gasoline fumes and cleaning products.
Ability to work in various environments, including harsh weather conditions.
Uniforms will be provided and must be worn while on the clock.
Employee Incentives
Employees with us for 6 months to 3 years: 0.10 cents off a gallon of fuel.
Employees with us for 3 to 5 years: 0.30 cents off a gallon of fuel.
Employees with us for 5+ years: 0.40 cents off a gallon of fuel.
Maximum 20 gallons and 2 fill‑ups per week.
Additional Info
Must be 18+ years old to work.
Other duties as assigned.
Schedule may fluctuate based on business need or weather conditions.
Disclaimer The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.
The company reserves the right to run background checks as a condition of employment.
#J-18808-Ljbffr