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BlueStar Resort & Golf

Banquet Server, Food & Beverage

BlueStar Resort & Golf, Queen Creek, Arizona, United States, 85242

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Banquet Server, Food & Beverage role at BlueStar Resort & Golf.

BlueStar Resort & Golf is located in the Encanterra® Country Club in Queen Creek, Arizona, 45 minutes from downtown Phoenix & Scottsdale. The club features 18 holes of golf, resort clubs, dining options, state‑of‑the‑art health and fitness facilities, tennis, pickleball, indoor and outdoor pools, and a full‑service Alvea Spa.

Employment Status:

Part Time.

Pay:

$20 per hour.

Location:

Queen Creek, Arizona.

Benefits (for full‑time employees):

Medical, dental and life insurance after 60 days; 120 hours PTO per year; 7 paid holidays; 401(k) after 30 days.

Benefits (for part‑time employees):

Paid sick leave per state guidelines.

Position Overview The Banquet Server serves food and beverages, providing prompt and courteous service to guests in the banquet room or outdoors. This position reports to the Banquet Captain.

Key Responsibilities

Help set up the banquet room for the event, if requested.

Greet and serve guests in an energetic and friendly fashion.

Create a welcoming atmosphere and provide excellent hospitality by having a working knowledge of the resort facility and dining areas, and be able to respond to guest questions about the menu and speak with enthusiasm about other resort services.

Know the food items on the menu and be able to share information with guests.

Write orders; relay food orders to the kitchen and beverage orders to the bartender, if appropriate, or check in with guests after they return from the banquet table to get their own food.

Understand the event set‑up; learn table numbers and stations.

Serve food and beverages and clear tables, following service etiquette and facility procedures.

Carry trays of dirty dishes to the kitchen.

Serve hors d’oeuvres from trays, if requested, as guests gather prior to the meal.

Communicate with guests throughout the dining experience to assure all guest needs are met and excellent service is provided.

Work as a team, following direction from the Banquet Captain and communicating needs for support to the banquet assistant.

Understand the importance of food safety and sanitation; notice and report potential safety or cleanliness issues and customer concerns to a supervisor.

Other duties and responsibilities may be assigned.

Personal Attributes

Highly customer‑oriented and responsive with a high need for closure.

Able to work under pressure and balance multiple priorities and assignments.

Strong team‑building skills, including the ability to lead, cooperate, and motivate.

Must be a role model and able to live our BlueStar core values.

Core Values

Honesty and Integrity

Respect for the Individual

Teamwork

Competitive Spirit

Minimum Requirements / Qualifications / Skills

High school diploma or equivalent preferred.

One to three months’ related server experience preferred.

Must meet the state and federal minimum age requirement for serving alcohol, if applicable.

Current Food Handlers Card and TIPS® Certification (Training for Intervention Procedures).

Basic math skills: add, subtract, multiply, divide; calculate discounts and percentages.

Ability to communicate positively and effectively with team members about job tasks and responsibilities.

Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public.

Ability to read and comprehend simple instructions, short correspondence, and memorandums.

Ability to speak effectively and present information to another person and in small group situations with guests and team members.

Attention to detail and comfortable working in a fast‑paced environment where continuous improvement is expected.

Flexible schedule to include evenings and weekends.

Work Environment This position typically operates in an indoor restaurant setting but may also require work on a patio or outdoor event, with exposure to outdoor weather conditions and occasionally native wildlife. The noise level can be loud.

Physical Demands The role is very active and requires standing and walking for most of a work shift. The employee must be able to lift, balance, and carry, bend, reach, and serve from trays weighing up to 20 pounds, and occasionally lift or move up to 30 pounds. Frequent hand washing is required. The employee must be able to navigate busy work areas.

BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER

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