Ivy Living
IVY PARK AT OAKLAND HILLS is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five-star services and amenities.
Under our values of Authenticity, Teamwork, Compassion, Commitment, and Resilience, the concierge plays a pivotal role in delivering meaningful interactions to residents, families, and staff.
Benefits include Medical, Dental, and Vision; Vacation, Personal Day, Sick Pay, Holidays; Complimentary Meals; Bonus Opportunities; Company‑Paid Life Insurance; Team Member Discount Program; 401(k) Savings Plan with Company Match; Recognition Programs; Student Loan Refinancing; Tuition Reimbursement; Pet Insurance; Employee Assistance Program; and Emergency Financial Assistance.
Compensation Base pay range: $18.00/hr - $19.00/hr
Responsibilities
Provide exceptional customer service to residents, guests, and visitors.
Answer phones, record calls, and direct them to appropriate staff in a timely and professional manner.
Monitor the Emergency Alert System and respond immediately to calls.
Manage the business center and process incoming/outgoing mail.
Maintain a safe and secure environment following established safety standards.
Encourage teamwork through cooperative interactions with co‑workers and other departments.
Qualifications
At least 18 years of age.
High school diploma or equivalent.
Prefer two (2) years of experience in hospitality or a senior living community.
Excellent customer service skills.
Proficiency in a personal computer and MS Office programs.
Strong written and verbal communication skills with staff, supervisors, physicians, patients, and families.
Must pass criminal background and health screening tests, including physical and TB.
Compliance with vaccination and PPE requirements as needed for COVID‑19 and other communicable diseases.
Oakmont Management Group is an Equal Opportunity Employer.
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Under our values of Authenticity, Teamwork, Compassion, Commitment, and Resilience, the concierge plays a pivotal role in delivering meaningful interactions to residents, families, and staff.
Benefits include Medical, Dental, and Vision; Vacation, Personal Day, Sick Pay, Holidays; Complimentary Meals; Bonus Opportunities; Company‑Paid Life Insurance; Team Member Discount Program; 401(k) Savings Plan with Company Match; Recognition Programs; Student Loan Refinancing; Tuition Reimbursement; Pet Insurance; Employee Assistance Program; and Emergency Financial Assistance.
Compensation Base pay range: $18.00/hr - $19.00/hr
Responsibilities
Provide exceptional customer service to residents, guests, and visitors.
Answer phones, record calls, and direct them to appropriate staff in a timely and professional manner.
Monitor the Emergency Alert System and respond immediately to calls.
Manage the business center and process incoming/outgoing mail.
Maintain a safe and secure environment following established safety standards.
Encourage teamwork through cooperative interactions with co‑workers and other departments.
Qualifications
At least 18 years of age.
High school diploma or equivalent.
Prefer two (2) years of experience in hospitality or a senior living community.
Excellent customer service skills.
Proficiency in a personal computer and MS Office programs.
Strong written and verbal communication skills with staff, supervisors, physicians, patients, and families.
Must pass criminal background and health screening tests, including physical and TB.
Compliance with vaccination and PPE requirements as needed for COVID‑19 and other communicable diseases.
Oakmont Management Group is an Equal Opportunity Employer.
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