TMEIC
Technical Services Field Technician - Energy & Infrastructure Solutions (ET25149
TMEIC, Houston, Texas, United States, 77246
Technical Services Field Technician - Energy & Infrastructure Solutions (ET25149)
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Job Title
Technical Services Field Technician
Office Location
Houston, TX preferred
Business Function/Department
Energy & Infrastructure Solutions/Technical Services
Sales Territory, if applicable
N/A
General Role Description Provide warranty support of utility scale solar PV inverters, variable frequency drives, power distribution, power electronic and rotating machine products to clients and field personnel.
Role Accountabilities
Analyze client equipment failures using diagnostics tools to resolve issues
Provide technical support to clients and other engineers, when not in the field
Perform commissioning, installations, quality inspections, and performance testing of photovoltaic inverter systems to meet design performance criteria
Troubleshoot, isolate issue, repair and/or replace defective components
Report to the factory any errors of deficiencies in hardware, software or system design discovered from consultation with clients and Company engineers. Implement corrective actions outlined in Field Change Notices as assigned
Update client relationship management (CRM) tool with appropriate case information to ensure timely and accurate reports
Prepare Service Advices and issue to clients and engineers as necessary
Write and/or review field reports, and issue to clients as requested
Acquire and maintain current safety qualifications appropriate to the assigned tasks and comply with Company and client safety requirements and good safety practices
Process warranty replacements, expediting when necessary
Investigate suggested field changes, report problems and recommend solutions to parent company as necessary
General Employee Accountabilities
Bring full effort to bear on tasks assigned by manager
Give earliest notice when work cannot be delivered as specified
Cooperate and collaborate with peers and interact cross-organizationally as specified by manager
Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment
Comply with all Company policies, practices, and procedures and all regulations and laws
Recommend viable improvements proactively
Ensure effective utilization of business tools and processes
Requirements
Minimum Qualifications
Associate degree with concentration on electrical, mechanical, mechatronics engineering or related field, or equivalent via education and/or work experience
Knowledge of power conversion and distribution transformers
Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills
Demonstrated continuous improvement in areas of responsibility
Proficiency in MS Word, Excel, PowerPoint, Access, Outlook
Availability to travel, domestically and internationally, approximately 75%, occasionally with limited notice
Ability to work in all elements, depending on job location, time of year, heat, cold, rain & snow
Preferred Qualifications
3 years' field engineering experience with Utility Scale Solar PV Inverters, Variable frequency drives, power distribution, power electronic and rotating machine products
Controls engineering experience
Low voltage drive engineering experience
Photovoltaic Inverter power generation experience
PPC and battery storage experience
Link to TMEIC Corporation Americas website: https://www.tmeic.com/
To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.
EEO/AA/M/F/Vet/Disability Employer
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries: Technology, Information and Internet
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Sign in to set job alerts for “Service Technician” roles. Houston, TX $65,000.00-$75,000.00 1 week ago
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Get AI-powered advice on this job and more exclusive features.
Job Title
Technical Services Field Technician
Office Location
Houston, TX preferred
Business Function/Department
Energy & Infrastructure Solutions/Technical Services
Sales Territory, if applicable
N/A
General Role Description Provide warranty support of utility scale solar PV inverters, variable frequency drives, power distribution, power electronic and rotating machine products to clients and field personnel.
Role Accountabilities
Analyze client equipment failures using diagnostics tools to resolve issues
Provide technical support to clients and other engineers, when not in the field
Perform commissioning, installations, quality inspections, and performance testing of photovoltaic inverter systems to meet design performance criteria
Troubleshoot, isolate issue, repair and/or replace defective components
Report to the factory any errors of deficiencies in hardware, software or system design discovered from consultation with clients and Company engineers. Implement corrective actions outlined in Field Change Notices as assigned
Update client relationship management (CRM) tool with appropriate case information to ensure timely and accurate reports
Prepare Service Advices and issue to clients and engineers as necessary
Write and/or review field reports, and issue to clients as requested
Acquire and maintain current safety qualifications appropriate to the assigned tasks and comply with Company and client safety requirements and good safety practices
Process warranty replacements, expediting when necessary
Investigate suggested field changes, report problems and recommend solutions to parent company as necessary
General Employee Accountabilities
Bring full effort to bear on tasks assigned by manager
Give earliest notice when work cannot be delivered as specified
Cooperate and collaborate with peers and interact cross-organizationally as specified by manager
Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment
Comply with all Company policies, practices, and procedures and all regulations and laws
Recommend viable improvements proactively
Ensure effective utilization of business tools and processes
Requirements
Minimum Qualifications
Associate degree with concentration on electrical, mechanical, mechatronics engineering or related field, or equivalent via education and/or work experience
Knowledge of power conversion and distribution transformers
Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills
Demonstrated continuous improvement in areas of responsibility
Proficiency in MS Word, Excel, PowerPoint, Access, Outlook
Availability to travel, domestically and internationally, approximately 75%, occasionally with limited notice
Ability to work in all elements, depending on job location, time of year, heat, cold, rain & snow
Preferred Qualifications
3 years' field engineering experience with Utility Scale Solar PV Inverters, Variable frequency drives, power distribution, power electronic and rotating machine products
Controls engineering experience
Low voltage drive engineering experience
Photovoltaic Inverter power generation experience
PPC and battery storage experience
Link to TMEIC Corporation Americas website: https://www.tmeic.com/
To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.
EEO/AA/M/F/Vet/Disability Employer
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries: Technology, Information and Internet
Referrals increase your chances of interviewing at TMEIC by 2x
Sign in to set job alerts for “Service Technician” roles. Houston, TX $65,000.00-$75,000.00 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr