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Aimbridge Hospitality

Hyatt Place Charlotte Airport Tyvola Road - Front Desk Agent

Aimbridge Hospitality, Charlotte, North Carolina, United States, 28245

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Hyatt Place Charlotte Airport Tyvola Road - Front Desk Agent

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Aimbridge Hospitality .

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check‑ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

Guest Service Superstar: You bring warm vibes and top‑tier service that make guests feel right at home.

Communication Champ: You know how to get the message across—clearly, confidently, and with a smile.

Quick‑Thinking Problem Solver: When challenges pop up, you think fast, act smart, and turn potential hiccups into happy endings.

Multitasking Marvel: You juggle reservations, check‑ins, check‑outs, and financial details, keeping everything organized and running like clockwork.

Education & Experience

High school diploma or equivalent; experience in a hotel or related field preferred.

Familiarity with hotel management software and Microsoft Office suite.

Benefits After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details.

Medical, Dental, and Vision Coverage

Short‑Term and Long‑Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Property Information Travelers can settle in to their home away from home at our business hotel near Charlotte Airport. Hyatt Place Charlotte Airport/Tyvola Road is located near Bank of America Stadium, Spectrum Center, Carowinds, Billy Graham Library, and Noah’s Event Center. Guests relax in spacious rooms with separate living and sleeping areas and free Wi‑Fi access. Featured amenities include outdoor pool, 24‑hour fitness center, complimentary shuttle service and onsite dining.

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Hospitality

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