UNC Health
Practice Manager I - Central Administration
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Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.
Summary The Practice Manager I is responsible for managing a single physician practice location with five or fewer providers. This role oversees all functions of the assigned practice, including organization, planning, day‑to‑day operations; provides leadership; sets goals; and ensures quality, performance, and production standards.
Responsibilities
Ensures compliance with organizational policies and procedures.
Responsible for hiring, training, developing, and evaluating employee performance.
Provides supervision and direction for all practice staff; plans, assigns, and directs workflow; serves as liaison among physicians, management, and other departments.
Participates in budgetary planning, implementation, and monitoring of all financial aspects of the practice.
Manages patient scheduling and throughput, physician and staff productivity, and adequate staffing, equipment, and supplies.
Ensures compliance with billing, accounting procedures, revenue cycle, and financial audit requirements.
Identifies trends and develops action plans to address customer, employee, and physician satisfaction issues; participates in teams to achieve desired results.
Handles facility management, equipment, and safety issues; ensures compliance with safety and regulatory guidelines (HIPAA, OSHA, infection prevention).
Coordinates ongoing unit‑based performance improvement activities.
Demonstrates excellent customer service skills when interacting with patients, families, and visitors; demonstrates leadership in communication and teamwork.
Education Requirements
Bachelor’s degree in an appropriate discipline.
Licensure/Certification Requirements
None required.
Professional Experience Requirements
Two (2) years of experience in a healthcare setting, preferably a physician office or outpatient setting, and one (1) year of supervisory experience for those with a bachelor’s degree.
Six (6) years of experience in a healthcare setting, and one (1) year of supervisory experience for those with an associate’s degree.
Ten (10) years of experience in a healthcare setting, and one (1) year of supervisory experience for those with a high school or GED.
Knowledge / Skills / Abilities
Language skills: read, write, and interpret business and professional documents; present information and answer questions.
Mathematical skills: work with percentages, ratios, and proportions.
Computer skills: use practice management and EHR systems, Microsoft Word, Excel, PowerPoint, and Outlook.
Reasoning ability: solve practical problems in varied settings and interpret written or oral instructions.
Job Details
Legal Employer: NCHEALTH
Entity: UNC Health Medical Group
Organization Unit: Central Administration
Work Type: Full Time
Standard Hours Per Week: 40
Salary Range: $21.40 – $30.76 per hour (Hiring Range)
Work Assignment Type: Onsite
Work Schedule: Day Job
Location: Goldsboro, NC
Exempt From Overtime: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully‑owned subsidiary of UNC Health Care System. This is not a state‑employed position.
EEO / Accommodations Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
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Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.
Summary The Practice Manager I is responsible for managing a single physician practice location with five or fewer providers. This role oversees all functions of the assigned practice, including organization, planning, day‑to‑day operations; provides leadership; sets goals; and ensures quality, performance, and production standards.
Responsibilities
Ensures compliance with organizational policies and procedures.
Responsible for hiring, training, developing, and evaluating employee performance.
Provides supervision and direction for all practice staff; plans, assigns, and directs workflow; serves as liaison among physicians, management, and other departments.
Participates in budgetary planning, implementation, and monitoring of all financial aspects of the practice.
Manages patient scheduling and throughput, physician and staff productivity, and adequate staffing, equipment, and supplies.
Ensures compliance with billing, accounting procedures, revenue cycle, and financial audit requirements.
Identifies trends and develops action plans to address customer, employee, and physician satisfaction issues; participates in teams to achieve desired results.
Handles facility management, equipment, and safety issues; ensures compliance with safety and regulatory guidelines (HIPAA, OSHA, infection prevention).
Coordinates ongoing unit‑based performance improvement activities.
Demonstrates excellent customer service skills when interacting with patients, families, and visitors; demonstrates leadership in communication and teamwork.
Education Requirements
Bachelor’s degree in an appropriate discipline.
Licensure/Certification Requirements
None required.
Professional Experience Requirements
Two (2) years of experience in a healthcare setting, preferably a physician office or outpatient setting, and one (1) year of supervisory experience for those with a bachelor’s degree.
Six (6) years of experience in a healthcare setting, and one (1) year of supervisory experience for those with an associate’s degree.
Ten (10) years of experience in a healthcare setting, and one (1) year of supervisory experience for those with a high school or GED.
Knowledge / Skills / Abilities
Language skills: read, write, and interpret business and professional documents; present information and answer questions.
Mathematical skills: work with percentages, ratios, and proportions.
Computer skills: use practice management and EHR systems, Microsoft Word, Excel, PowerPoint, and Outlook.
Reasoning ability: solve practical problems in varied settings and interpret written or oral instructions.
Job Details
Legal Employer: NCHEALTH
Entity: UNC Health Medical Group
Organization Unit: Central Administration
Work Type: Full Time
Standard Hours Per Week: 40
Salary Range: $21.40 – $30.76 per hour (Hiring Range)
Work Assignment Type: Onsite
Work Schedule: Day Job
Location: Goldsboro, NC
Exempt From Overtime: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully‑owned subsidiary of UNC Health Care System. This is not a state‑employed position.
EEO / Accommodations Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
#J-18808-Ljbffr