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MacAllister Machinery Co., Inc.

Technician - Truck and Bus Field

MacAllister Machinery Co., Inc., Indianapolis, Indiana, us, 46262

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Technician - Truck and Bus Field

– MacAllister Machinery Co., Inc., Indianapolis, IN

At MacAllister Machinery, we provide top-quality service and repair for equipment. We are currently seeking a motivated and skilled Truck and Bus Field Technician to join our team. You will have the opportunity to showcase your expertise and make a significant impact on our customers' success.

Position Summary This position is responsible for troubleshooting and performing repairs on-site Hydro-excavation trucks, over-the-road trucks, and/or bus repair jobs.

Position Duties/Responsibilities

Performs scheduled services and repairs on OTR and hydro-excavation trucks or buses (engines, drivetrain, chassis, electrical, hydraulic systems) in the field using proper tools and procedures

Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts

Maintain customer satisfaction by ensuring customer needs and deadlines are met

Complete all scheduled repairs in a safe and efficient manner

Follow all safety and contamination control rules and regulations

Adheres to all safety rules and maintains quality housekeeping in the work area

Maintain company-issued equipment and vehicles per company policy

Position Requirements Required

High School diploma or GED or equivalent work experience

3 years or more of mechanical experience with diesel engines and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs

Valid Driver’s License

Preferred

5 years or more experience with hydro-excavation trucks (Hi-Vac experience is a plus)

5 years or more experience with diesel engines (Caterpillar or Cummins is a plus) and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs

Medium/Heavy Duty Cummins Engine Certification

Commercial driver's license or ability to obtain one within 6 months of employment

Knowledge, Skills, and Abilities

Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems

Strong communication skills, including verbal, written, and listening skills.

Strong multitasking abilities, detail-oriented, and self-motivated

Excellent customer service skills

Professional demeanor with both internal and external contacts, including personal appearance and friendliness, courteous treatment of peers and people at all levels inside and outside the organization

Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems

Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment

Ability to work in a fast-paced, high-pressure, deadline-driven environment

Ability to work overtime and weekends as needed

Other Requirements

Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies

If an error is made while in this position, it will require some effort to identify the error and can impact the company in regards to safety, productivity, and financial

Frequently communicates with management, coworkers, and vendors

Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents

The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

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