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Xperience Restaurant Group (XRG)

Host -Chevys Riverfront Sacramento

Xperience Restaurant Group (XRG), Sacramento, California, United States, 95828

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Host - Chevys Riverfront Sacramento Xperience Restaurant Group (XRG)

Purpose The host/ess is responsible for delivering a friendly greeting upon guests arrival, promptly seating the guests, and bidding them farewell and inviting them back upon their departure.

Duties & Responsibilities

Greet guests immediately upon arrival

Inform the guests that their table is ready and invite them to the table

Carry guests' drinks to their seats/tables from the bar area and transfer their tab to the table if needed

Pull out their chairs and tables to make it easier for the guests to sit down

Answer calls promptly and politely

Utilize all tables on a rotation to achieve highest turnover of guests and maintain smooth flow of the restaurant

Keep host stand well organized and stocked

Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.

Tour the restaurant in intervals to identify any empty tables

Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary

Complete opening/running/closing side work duties as assigned

Assist teammates with opening/running/closing side work duties upon request

Assists and/or completes additional tasks as assigned

Qualifications & Skills

High School Diploma preferred

Proof of eligibility to work in the United States

Valid Driver's License

18+ years of age

Possession of or the ability to possess all state required work cards

Minimum of one (1) year related experience

Familiarity with Opentable

Proper lifting techniques

Guest relations

Sanitation and safety

Safe alcohol service

Full-service restaurant operations

Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Working Conditions

Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon guest volume

Fast paced, high volume, full-service restaurant

Work varied shifts to include days, nights, weekends and holidays

Physical Requirements

Ability to walk long periods of time

Ability to stand for long periods of time

Ability to use hands to handle, control, or feel objects, tools, or controls

Ability to repeat the same movements for long periods of time

Ability to understand the speech of another person

Ability to speak clearly so listeners can understand

Ability to push and lift up to 50 lbs

Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl

Employment Details

Seniority level: Entry level

Employment type: Full-time

Job function: Purchasing

Industries: Retail

Benefits

Competitive pay: $16.50/hr - $18.00/hr (DOE)

Flexibility: Flexible hours

Career Growth Opportunities

Unique Culture

Team Member Dining Discounts

Employee Referral Program

Financial Well-Being benefits

Partner Perks

Sick Time (eligible states)

Health Insurance for full-time team members

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