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Burlington Stores, Inc.

Retail Shortage Control - Part Time

Burlington Stores, Inc., Milwaukee, Wisconsin, United States, 53244

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Retail Shortage Control - Part Time

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Burlington Stores, Inc.

Join our team as a

Shortage Control Associate

and contribute to a secure shopping environment while delivering exceptional customer service!

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high‑risk areas will help mitigate theft and create a safe, enjoyable shopping environment.

You will engage with customers and associates in a consistent manner with our core values, providing a confident, friendly, and energetic greeting with eye contact and a smile at every interaction. Your discipline, awareness of surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of each shift, focusing on reducing opportunities for theft, shoplifting, and dishonest activity. Your confidence, positive attitude, and expertise in store shortage reduction programs will help influence behaviors and build trust with customers and associates.

You will be a valuable partner to store and field leadership by identifying and reporting theft incidents or suspicious subjects to the Manager on Duty.

Command Presence

Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.

Stand positioned at the front of the store, remaining vigilant and aware of surroundings.

Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.

Create a secure environment and reduce opportunities for theft.

Knowledge and Communication

Possess mastery of top shortage areas and support programs aimed at theft reduction.

Communicate theft‑prevention information during store rallies, collaborating with the Manager on Duty.

Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.

Understand the role you play in keeping the store and assets safe and secure.

Support and Guidance

Support training associates on shortage reduction programs and processes.

Model safety as a top priority and address unsafe practices promptly.

Experience and Responsibilities

1+ year(s) of experience in customer service, hospitality, retail, asset protection, loss prevention, or operations (preferred).

Ability to stand and walk for extended periods, visually monitoring the store environment.

Ability to maintain confidentiality.

Ability to review, analyze, and comprehend business trends.

Ability to exhibit a positive demeanor, strong posture, and energetic greeting.

Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision‑making.

Excellent communication with customers and coworkers.

Strong leadership skills supporting productive business relationships.

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

Ideal Candidate

Excited to deliver great value to customers every day.

Take pride and ownership in helping drive positive results for a team.

Committed to treating colleagues and customers with respect.

Believe in the power of diversity and inclusion.

Want to participate in initiatives that positively impact the world around you.

You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates may be eligible for Burlington's benefit package including medical coverage and a 401(k) plan, up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. Burlington is a rapidly growing brand and offers training and development opportunities for associates to grow.

Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.

Base Pay : $12.80 per hour

Location : 01465 – Milwaukee

Posting Number : P1-1071764-8

Address : 709 E. Capitol Drive

Zip Code : 53212

Position Type : Regular Part‑Time

Career Site Category : Store Associate

Position Category : Retail Store

Base Pay : $12.80 – $12.80 per hour

Seniority level

Entry level

Employment type

Part‑time

Job function

Finance and Sales

Industries

Retail

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