Maxime's
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Receptionist
role at
Maxime's
About the Company Maxime’s is a private club founded by entrepreneur Robin Birley, owner of prestigious clubs 5 Hertford Street and Oswald’s in London. Located on Madison Avenue in New York, the club continues Birley’s tradition of delivering exceptional hospitality. The mission is to provide an atmosphere of comfort and discretion, where members receive personalized service and an exquisite dining experience.
Compensation & Benefits
Health, dental, vision and life insurance
Paid time off (vacation and personal days)
401(k) retirement plan with company match
Pre‑tax commuter benefits
Work‑life and wellness platform
Discounts on retail, restaurants and activities
Freshly prepared staff meals while on duty
Uniform and dry‑cleaning provided
More benefits available
Essential Duties & Responsibilities
Maintain smooth and efficient operation of the reception area during shifts
Guide guests and members through check‑in for dining rooms and bars
Welcome members with proper names and titles
Enforce club rules and dress code, advising members and guests as needed
Verify & log all guests and special visitors using the signing‑in system
Monitor bookings, guest lists and function sheets for accuracy prior to service
Direct members and guests to appropriate areas upon arrival
Handle general enquiries, emails and messages and route them appropriately
Conduct head counts of members and guests at specified times
Manage lost property inquiries and liaise with members or guests
Keep cloakroom clean, organized and fully equipped
Enforce staff grooming policy, maintain uniforms, and handle repairs or cleaning
Attend management meetings as required
Answer telephone calls and process bookings and reservations
Respond to emails from various teams within Maxime's
Reception Ambience
Keep the reception area clean and tidy at all times
Control heating, lighting and music to maintain the desired ambience
Monitor weather and open/close canopies as needed
Respond to any alarms in the reception area
Minimum Qualifications
Restaurant reception experience
Passion for exceptional hospitality, food and beverage
Strong communication and interpersonal skills (verbal & written)
Knowledge of general directions, travel times and access points
High level of integrity, accuracy and attention to detail
TIPS certification preferred
NYC DOH certification preferred
Familiarity with restaurant POS and reservation systems; ability to learn new systems (Tevalis & SevenRooms)
Knowledge of phone system etiquette or ability to learn
Willingness to work nights, weekends, holidays and variable schedule
Ability to maintain a clean, healthy and safe workplace
Ability to coordinate multiple activities with attention to detail
Ability to work independently with minimal supervision
Multilingual skills are a plus
Ability to handle difficult situations calmly and professionally
Team‑oriented mindset
Candidates Can Expect
Collaborative work environment with experts in food and hospitality
Opportunity to work with exceptional products in unique settings
Participation in a growing team and cross‑company dialogue
Physical Demands & Work Environment
Flexible to job demands
Operate and use equipment necessary to run the restaurant
Handle tasks under pressure
Lift or move equipment up to approx. 50 pounds
Work varied hours and days as business requires
Stand for up to 8–10 hours daily
EEO Statement Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, stalking, or any other legally protected status.
Seniority Level Entry level
Employment Type Full‑time
Job Function Administrative
Industries Hospitality
Referrals increase your chances of interviewing at Maxime's by 2×.
Get notified about new Receptionist jobs in
New York, NY .
Location & Salary New York, NY $70,000–$90,000 per year (posting 1 week ago).
#J-18808-Ljbffr
Receptionist
role at
Maxime's
About the Company Maxime’s is a private club founded by entrepreneur Robin Birley, owner of prestigious clubs 5 Hertford Street and Oswald’s in London. Located on Madison Avenue in New York, the club continues Birley’s tradition of delivering exceptional hospitality. The mission is to provide an atmosphere of comfort and discretion, where members receive personalized service and an exquisite dining experience.
Compensation & Benefits
Health, dental, vision and life insurance
Paid time off (vacation and personal days)
401(k) retirement plan with company match
Pre‑tax commuter benefits
Work‑life and wellness platform
Discounts on retail, restaurants and activities
Freshly prepared staff meals while on duty
Uniform and dry‑cleaning provided
More benefits available
Essential Duties & Responsibilities
Maintain smooth and efficient operation of the reception area during shifts
Guide guests and members through check‑in for dining rooms and bars
Welcome members with proper names and titles
Enforce club rules and dress code, advising members and guests as needed
Verify & log all guests and special visitors using the signing‑in system
Monitor bookings, guest lists and function sheets for accuracy prior to service
Direct members and guests to appropriate areas upon arrival
Handle general enquiries, emails and messages and route them appropriately
Conduct head counts of members and guests at specified times
Manage lost property inquiries and liaise with members or guests
Keep cloakroom clean, organized and fully equipped
Enforce staff grooming policy, maintain uniforms, and handle repairs or cleaning
Attend management meetings as required
Answer telephone calls and process bookings and reservations
Respond to emails from various teams within Maxime's
Reception Ambience
Keep the reception area clean and tidy at all times
Control heating, lighting and music to maintain the desired ambience
Monitor weather and open/close canopies as needed
Respond to any alarms in the reception area
Minimum Qualifications
Restaurant reception experience
Passion for exceptional hospitality, food and beverage
Strong communication and interpersonal skills (verbal & written)
Knowledge of general directions, travel times and access points
High level of integrity, accuracy and attention to detail
TIPS certification preferred
NYC DOH certification preferred
Familiarity with restaurant POS and reservation systems; ability to learn new systems (Tevalis & SevenRooms)
Knowledge of phone system etiquette or ability to learn
Willingness to work nights, weekends, holidays and variable schedule
Ability to maintain a clean, healthy and safe workplace
Ability to coordinate multiple activities with attention to detail
Ability to work independently with minimal supervision
Multilingual skills are a plus
Ability to handle difficult situations calmly and professionally
Team‑oriented mindset
Candidates Can Expect
Collaborative work environment with experts in food and hospitality
Opportunity to work with exceptional products in unique settings
Participation in a growing team and cross‑company dialogue
Physical Demands & Work Environment
Flexible to job demands
Operate and use equipment necessary to run the restaurant
Handle tasks under pressure
Lift or move equipment up to approx. 50 pounds
Work varied hours and days as business requires
Stand for up to 8–10 hours daily
EEO Statement Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, stalking, or any other legally protected status.
Seniority Level Entry level
Employment Type Full‑time
Job Function Administrative
Industries Hospitality
Referrals increase your chances of interviewing at Maxime's by 2×.
Get notified about new Receptionist jobs in
New York, NY .
Location & Salary New York, NY $70,000–$90,000 per year (posting 1 week ago).
#J-18808-Ljbffr