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MYR Group

Fleet Telematics Support Technician

MYR Group, Bargersville, Indiana, United States, 46106

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Fleet Telematics Support Technician

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About The Role The Telematics System Analyst is responsible for coordinating all Telematics activities for the Fleet organization. This includes managing hardware installation, reporting requests, driver compliance of logging requirements, geofence management, fuel and mileage reporting for IFTA and IRP, safety alert reporting, and system user management activities.

Company Overview With roots dating to 1891 and 8,500+ employees, MYR Group is a publicly traded holding company of 13 specialty electrical construction companies. MYR Group and our subsidiaries work on large-scale electrical construction projects throughout the U.S. and Canada. We contribute to a clean energy future while fostering a safe, supportive, and inclusive work environment, built on shared values and mutual respect.

Essential Functions

Device installation and maintenance

Manage new device installations

Activate and terminate devices

Set up and maintain user profiles

Troubleshooting

Identify non-communicating devices; build appropriate work orders for correction

Investigate mileage and hours differences between Fleet data and Telematics

Investigate public complaints and provide reports

Telematics system administration

Provide various reports including alerts

Reconcile monthly invoicing

Ensure ignition sequences are collected on equipment

Ensure aerial components collect PTO measurements

Develop & deliver employee training on Telematics

Any other activities necessary to assist in maintaining accurate and useful Telematics data

Regular and predictable attendance

Other duties as assigned

Essential functions of this position are to be performed at a Company-designated office or field location

Understand and comply with the Company's Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards

Qualifications ABOUT YOU

1 to 3 years of experience working with Telematics software application

Prior experience providing Telematics training and support to users

Analytics and reporting experience related to Telematics data

Bachelor's or Associate's degree in Information Technology, Computer Science, Business or comparable field preferred; or equivalent combination of education and experience

Knowledge/Skills/Abilities

Good verbal and written communication skills

Good analytical thinking skills

Detail oriented with strong problem-solving skills

Time management skills

Proficiency in MS Office Suite

Ability to maintain confidentiality

Working knowledge of Fleet operations

What We Offer Compensation & Benefits

Commensurate with experience, paid weekly. Two days per week remote work option for non-field roles depending on position and performance.

Medical, Basic Vision, Regenexx, Teledoc, Hearing, Mental Health (Low deductibles and out-of-pocket maximums) – Fifteen Dollar weekly premium for employee or employee plus family coverage.

Dental – 100% employer-paid premium.

ThrivePass Health & Wellness Reimbursement Program – Twelve hundred dollars annually.

Annual Paid Time Off starting at 15 days plus 10 paid Holidays (Cultural Celebration Day is a floating holiday).

Generous 401(k) Plan with 100% match up to 6%; immediate vesting, and Annual profit-sharing potential.

Superior educational assistance program (support for educational costs, internal training, and more!).

Company-paid short and long-term disability, life, and accidental death & dismemberment.

Company-paid business travel accident insurance.

Employee Assistance Plan (EAP).

Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employees and dependents.

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact our Employment Hotline at 1-855-635-1321.

MYR Group, Inc. and our subsidiaries are proud to be Equal Opportunity Employers. We promote diversity of thought, culture, and background, which connects our family of brands. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

MYR Group does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States for any employer.

MYR Group, Inc. and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.

Referrals increase your chances of interviewing at MYR Group by 2x.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries: Construction, Electric Power Transmission, Control, and Distribution, and Utilities

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